Assessment Service Adviser
6 months ago
Posturite Ltd are a leading provider of ergonomic solutions in the workplace helping thousands of clients improve the health, happiness and productivity of their employees through a range of solutions.
We offer a competitive salary and a great place to work. Whilst this role is primarily based at our Head Office in Berwick (BN26 6SZ) we are operating hybrid working meaning that our staff work both from home and attend the office following an initial training period based at our Head Office in Berwick.
We are looking for an enthusiastic person who is able to efficiently book appointments for our field-based teams of assessors / installation technicians to meet our clients Service Level Agreement timescales and handle all associated enquiries.
Applicants must have previous experience in an administration role along with strong Microsoft Office skills and the ability to use multiple systems.
**Duties**:
- Ensure that all appointments are booked to meet agreed timescales maximising time and ensuring cost effectiveness
- Record all appointment information and order details are accurately recorded on the required systems
- Regularly update customers on the progress of their enquiry until completion
- Good telephone manner and writing skills required
- Must have excellent time management skills
- Customer facing experience
- Field service experience
- Excellent organisational skills
- Attention to detail & a problem solver
**Job Types**: Full-time, Permanent
Pay: £21,000.00-£22,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Administration: 2 years (required)
Work Location: In person
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