Office Receptionist and Social Media Coordinator

7 months ago


Bedford, United Kingdom AMI Clinic Full time

**Who Are We?**

AMI Chiropractic Clinic which has very quickly grown and is in need of additional administrative resources. We pride ourselves on exceptional service, quality care and results.

**The Role**

Your main responsibilities will be ‘front of house’, maintaining practice flow and supporting the practitioners administratively. Behind the scenes you will be responsible for general day to day operations and certain tasks based around social media creation, lead activation and reactivation and marketing campaigns.

Applicants must have an exceptional attention to detail. They must be confident in working with the public and prepared to learn and grow as part of a team.

**We are looking for a Part -time Clinical Administrator with a background in marketing.**

**Hours of Work 20 hours per week. Generally 2 mornings, and 2 evening and alternate Saturdays.**

We are a small and independent team, therefore flexibility for cover at short notice and holiday is essential.

Unfortunately we do not offer a hybrid working

**Duties & Responsibilities**

1. Opening up and operate ‘Front of house’ and closing down the clinic/office

2. Keeping a track of daily account records

3. Maintaining petty cash

4. Monitor and follow up outstanding accounts

5. Weekly finance reconciliation and reporting

6. Monthly P and L

7. Assist with daily, weekly and monthly admin-based tasks

8. Operate the CRM booking system

9. Maintain procedures according to the Procedures Manual

10. Attend and contribute to clinic meetings

11. Assist in social media and marketing

12. Lead communication, tracking and reactivating

13. Assist in internal and external promotional events and campaigns

14. Maintaining internal and external communication

15. Filing and uploading records

16. Maintaining a practice flow

17. Keep the clinic clean and tidy

18. Team training, temporary holiday and sickness cover when required

19. Undertake any other reasonable duties commensurate with the post that may be required from time to time

**Qualifications Required**

Grade C GCSE (or equivalent) English & Mathematics

Administration and customer services experience

**Skills/Attributes/Experience Required**

Excellent communication skills (written and verbal)

Excellent interpersonal skills

Exceptional attention to detail

Time management skills

Ability to follow directions closely

Ability to work effectively as part of a team

Ability to work on several tasks simultaneously

Ability to work in a flexible manner

Customer focused approach (internal and external)

Friendly, personable, approachable manner

Enthusiastic & positive ‘can do’ attitude to work

Mature attitude toward the human body

Ability to undertake basic arithmetic

An interest in natural healing practice

Ability to bring new ideas to help the clinic run more efficiently and grow

**Job Types**: Part-time, Permanent

**Salary**: From £12.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Administrative experience: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: AMI7


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