Syp - Update & Disposal Operator - Feb 23

4 weeks ago

Sheffield, United Kingdom South Yorkshire Police Full time

**Department: Specialist Crime Services**

**Location: Shepcote Lane, Sheffield**

**Salary: £21,432 - £23,100**

**Hours**:37hrs**

**Contract Type: Temporary until 31 March 2025 (Varies posts available)**

**Role Purpose**:
To update PNC /LEDS with information passed on by officers, police staff and external Agencies.

To respond to calls from officers, police staff and other departments and relay relevant information.

**Key Responsibilities**:
To create, update, and amend information held on the Police National Computer (PNC) and NLEDS (National Law Enforcement Data System) other relevant South Yorkshire Police intelligence and recording systems as and when appropriate.

Research discrepancies.

Liaise with Criminal Justice Units and other criminal justice agencies to assist in the provision of complete records.

Deal with enquirers by telephone, in person or by other means, whether police officers, members of the public, other Criminal Justice Agencies or bone-fide authorities.

Maintains accurate records of relevant information using appropriate systems to ensure an audit trail and to measure and improve performance.

Manages customer expectations regarding the service that can be provided by giving advice and taking appropriate action.

Maintain high levels of customer service manage customer expectations and meet national and organisational service level agreements.

Other such duties commensurate with the grade of the post

**Skills and experience**:
For further information relating to the role and tasks of this position, please refer to the attached role profile.

**Benefits**:
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

- Generous annual leave allowance
- Flexible and hybrid working
- Generous ‘family’ leave
- Voluntary CPD Events for all staff to allow continuous development
- Mentoring & Coaching Scheme
- Paid Professional Subscriptions when relevant to role
- Access to a range of occupational health facilities
- Generous pension scheme
- Employee assistance service (accessible 24/7)
- Additional benefits for Westfield Health members
- Cycle to work scheme
- Sports and Social Club

**Eligibility**:
**Appearance & Standards**:
SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

**South Yorkshire Police’s Key Values**:
Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

**Closing Date**:
Friday 3 March 2023 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

**Contact point for applicants**:
**Further Information**:
Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

**Diversity & Inclusion**:
In addition, we will look to support anyone who requires Part Time/Job share working hours.

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required. These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

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