Nhs Medical Receptionist

3 days ago

Oxford, United Kingdom Dr Kenyon & Partners Full time

Key areas of reception activity:
Make appointments over the telephone, at the reception desk and on the computer system

To undertake the registration of patients and deal appropriately with changes of address/name using the computer system. To have knowledge of the Practice Boundary (the area covered by our Practice)

To respond to patient enquiries and receive patients consulting with members of practice team both in person and by telephone.

To deal with the practice’s incoming and outgoing mail

To deal with repeat prescriptions; checking names and address

To undertake checks of patient details when required

Filing, faxing and photocopying as required by the Practice

To scan documents and file them electronically

To undertake the collection and organisation of new records received from external organisations (such as hospitals and other health and social care bodies)

To undertake training as appropriate including regular statutory and mandatory training

To undertake other administrative duties allocated by the line manager or Practice Manager

This job description should be regarded only as a guideline to the duties required and is not definitive or restrictive in any way and may be reviewed in the light of changing circumstances following consultation with the post holder.

Person specification

Essential:
Excellent verbal communication at all levels

Excellent team working skills

Have a polite and caring attitude

Respect patients’ confidentiality and privacy

Punctual time keeper

Well-presented and professional appearance to the public

Good general education with qualifications in English and Maths

Organised with attention to detail

Able to demonstrate an understanding of patient confidentiality

Willingness to undertake full training and learn new skills

Have experience working with computers

Desirable:
Experience in dealing with the public

Previous experience working in a medical practice / organisation

Flexibility to cover colleagues’ holidays

We offer a 22 days annual leave pro rota (excluding bank holidays), increasing with service and an increased rate after probation.

**Job Types**: Full-time, Permanent, Part-time

**Salary**: From £10.30 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oxford: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

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