Receptionist

4 months ago

Oxford, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Location**:Littlemore MH Centre, OX4 4XN

**Hours**:37.5 hours a week Monday
- Friday 8:30am-4:30pm

**Pay**:£14.11 per hour

**Trust Location**:Oxford Health NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford Health NHS Foundation Trust is the place for you.

**About the Trust**

Oxford Health NHS Foundation Trust is a community-focused organisation that provides physical and mental health services and social care with the aim of improving the health and wellbeing of all our patients and their families. Our trust provides community health, mental health and specialised health services. We operate across Oxfordshire, Buckinghamshire, Berkshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES).

**What you’ll be responsible for**:

- Greet and welcome visitors to the Trust HQ reception at the Littlemore Mental Health Centre site, advise and/or direct visitors to the appropriate person / department, and ensure that the reception area is presentable, safe and accessible at all times during reception open hours.
- Receive calls to the Trust in a courteous and helpful manner. The postholder will be required to have excellent communication skills, be calm and reassuring as callers may sometimes be in a distressed state. This role demands strong interpersonal skills coupled with compassionate assertiveness.
- Operate the Trust HQ’s switchboard, answering incoming calls and transferring callers appropriately using tools provided. The post holder will be required to be well spoken with a good telephone manner including a clear voice.
- Undertake training in new skills required for effective operation of the Trust HQ reception and to maintain those skills in line with supervision and appraisal.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Ability to meet deadlines and work under pressure
- Previous NHS experience (desirable)
- NHS System Knowledge
- Good interpersonal skills and telephone manner
- Proven experience of working in a Receptionist, 'front of house' and/or office environment
- Good IT skills including use of Microsoft packages.
- Ability to support the public in a polite and professional manner
- This role may require you to show evidence of education at Degree level or at least 2 years relevant experience._

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £14.11 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous NHS experience?

Work Location: In person

Reference ID: 71296

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