Receptionist

5 months ago

Oxford, United Kingdom Allen Associates Full time

An exciting opportunity has become available for a smiley, cheerful, well presented Receptionist to join our client’s stunning educational setting. A key person of information and the face of the setting, you will ensure the day to day running of the reception area and the building’s health and safety are maintained to an exceptional standard.

**Receptionist Responsibilities**

Reporting to an experienced and supportive manager, your responsibilities will include but are not limited to:

- Welcoming and helping visitors, guests and members within a prompt and timely manner.
- Signposting them to relevant departments and support resources.
- Proactively foresee any potential issues and deal with them in accordance with policy & procedure, resolving any unforeseen situations in a calm manner.
- Taking charge in a fire emergency in line with the fire safety policy in the absence of the Manager.
- Creating a safe, tidy and clean environment, highlighting any potential risks to safety and welfare of all.
- Carrying out security patrols and handling any security or behavioural issues in a confident, yet accurate and timely manner and submitting written incident reports in line with policy.
- Assisting with the supervision of casual workers within the department, providing training where required.
- Utilising the booking system to book visitors and guests into the college, issuing passes where necessary.
- Supporting the Maintenance team to resolve maintenance issues.

**Receptionist Rewards**

As well as working welcoming team within a setting that has fantastic values you can also benefit from:

- Training and development opportunities.
- Free staff meals.
- Transport schemes.
- Wellbeing initiatives.
- Staff social events.

**The Company**

Our client offers education services to domestic and international students.

**Receptionist Experience**

It is **essential** that you embody the following skills and qualities:

- Proactive and flexible work ethic.
- Excellent customer service skills - ideally you will have held front of house positions within an educational setting, hospitality industry, GP, dental or hospital settings, or within a front of house security role.
- You are able to pre-empt people’s needs, whilst organising and managing a varying busy workload.
- A collaborative team player that can also act on their own initiative.
- Excellent and adaptable verbal and written communication skills.
- Educated to GCSE, NVQ 2 or equivalent level.
- Proficient in the use of the Microsoft Office suite.

The following skills, experience and knowledge are not essential, but highly **desirable** for the success of this role:

- Health and safety experience or qualifications.
- Events organisation or management experience or qualifications.
- Previous experience of working in an educational setting.

**Location**

OX1, Oxford

This is a full time, site based, permanent position all year round, working Monday - Sunday. The working hours will total to 40 hours per week, during a shift pattern of 3 days on and then 3 days off and the shift working hours will be 7am - 7pm.

Please note, there is no parking on site.

Your annual leave allowance is not applicable to scheduled bank holidays.

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