Medical Receptionist/administrator

3 weeks ago


Chichester, United Kingdom Tangmere Medical Centre Full time

We are looking to recruit a Medical Receptionist / Administrator to join our Reception team here at Tangmere Medical Centre. The role will entail working 25-30 hours per week Monday to Friday on a rota basis. This may include working a full day 8.00am to 6.30pm.

**Requirements/Qualifications**:

- Be able to work under pressure and remain calm
- Experience of working in a busy environment
- Experience of working with the public
- Computer literate
- Excellent telephone skills
- Excellent communication skills
- Have a can do attitude
- A good team player
- Caring and compassionate
- Be able to multi task
- Work on own initiative

**JOB SUMMARY**:

- To facilitate patients accessing the clinical care provided by the practice
- To ensure GP’s and Nursing Team have relevant information necessary for patient care
- To act as first point of contact for anyone accessing the practice for advice, information or support

**KEY RESPONSIBILITIES**:

- To ensure all visitors to the practice are greeted professionally
- To ensure all telephone callers are greeted professionally and that the call is managed appropriately
- To pass on information, queries and requests from patients and other callers to GP’s and Nurses accurately and with appropriate priority.
- To undertake administrative duties involving scanning documents, processing electronic documents, contacting patients to make relevant appointments

**Job Types**: Part-time, Permanent
Part-time hours: 25-30 per week

**Salary**: £10.50-£10.95 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Application deadline: 21/05/2023



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