Customer Care Advisor- Hybrid Working

1 week ago

Bristol, United Kingdom Change Recruitment Services Ltd Full time

PillTime who are our client based in Cribbs Causeway is changing the way thousands of customers receive and can easily and safely administer their often vital daily medications in the comfort of their own home.

The innovative Bristol based online pharmacy are at the forefront of the recent automation of medicine prescription provision and delivery.

We are working hand in hand with the senior team at PillTime to recruit three new full time customer care advisors to join the existing team as they focus on delivering a first class customer experience to all existing and new customers.

At the heart of this drive towards excellence is the customer care team who are passionately leading the way.

This is a great opportunity to join a team of experienced advisors where there is an ongoing focus on coaching and training from the first day you join the team.

We are delighted to be able to share the vision from Karen, Customer Service Manager.
- “PillTime is on a mission to change the lives of people taking multiple medications, and the customer care team plays an integral part in this. The customer care team needs to support our patients empathetically and straightforwardly to meet their needs. The focus for the team is to get it right the first time whilst putting the customer at the heart of everything we do to support them to lead healthier, happier lives”_

Key to success in the role will be ensuring the customer journey is handled in a prompt, informative, effective and supportive manner.

All team members are focused on the accuracy of customer data management through the CRM system and timely and efficient query and problem resolution.

On a daily basis you will work closely with the inbound call handling team.

Each customer care advisor efficiently handles a variety of administration and customer focused tasks throughout the day and will coordinate with other departments across the business.

If you might like to join the team at PillTime then you may work or have worked in a customer facing role either office based or alternatively in retail/hospitality.

You may have some administration that forms part of your responsibilities but if you are comfortable using a variety of IT then the systems and processes can be learnt.

Most important though will be a positive attitude, a desire to learn something new and join a business that is centred around delivering a great customer experience.

If you join the team you will be joining a business at an exciting stage of its growth with a hugely positive company culture, ongoing coaching and training and individual personal development plans plus the opportunity to work from home up to 3 days per week.

As well as the reward of being part of something visionary and of real value to individuals across the UK there is of course a competitive salary and benefits package available alongside a full job description for review.

**Job Types**: Full-time, Permanent

**Salary**: £21,673.00 per year

**Benefits**:

- Free parking
- Wellness programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bristol

  • Customer Service Advisor

    4 weeks ago

    Bristol, United Kingdom Babcock International Full time

    **Customer Service Advisor (Hybrid Working)**: - Location: Bristol, GB, BS16 1EJ- Onsite or Hybrid: OnSite**Customer Service Advisor** **Bristol Business Park with home working** **£21,788 + shift allowances** **Permanent** **48583** **Be where you matter** At Babcock we’re working to create a safe and secure world, together, and if you join us, you...

  • Customer Advisor

    1 week ago

    Bristol, United Kingdom RAC Full time

    **About The Role**: As a **Customer Advisor** you will help to identify, process and recover costs of attending our members following a road traffic accident. You will be offering advice and support to our members through the recovery process whilst speaking with insurance companies on a regular basis chasing up progress of the case. You will also be...

  • Customer Service Advisor

    3 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor, Bristol** - Hybrid working **Role**: Customer Service Advisor - Financial Services **Location**: Bristol - Hybrid working 40% home working, 60% office based **Contract**: Permanent **Salary**: £23,00 - £24,000 **Hours**: Full time, 37.5 per week **Shifts**: Shift between 8am - 6pm Monday - Friday - NO WEEKENDS! We are...

  • Customer Service Advisor

    4 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor, Bristol** - Hybrid working **Role**: Customer Service Advisor - Financial Services **Location**: Bristol - Hybrid working option after passing 3 month probation - 50% home working, 50% office based **Contract**: Permanent **Salary**: £24,600 **Hours**: Full time, 37.5 per week **Shifts**: Shifts between Monday - Friday 8am...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor, Bristol** - Hybrid working **Role**: Customer Service Advisor - Financial Services **Location**: Bristol - Hybrid working option after passing 3 month probation - 50% home working, 50% office based **Contract**: Permanent **Salary**: £24,600 **Hours**: Full time, 37.5 per week **Shifts**: Shifts between Monday - Friday 8am...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor, Bristol** - Hybrid working **Role**: Customer Service Advisor - Financial Services **Location**: Bristol - Hybrid working option once competent in the role, 50% home working, 50% office based **Contract**: Permanent **Salary**: £23,00 - £25,000 **Hours**: Full time, 37.5 per week **Shifts**: Monday - Friday 9am - 5pm, 1 in...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom The Curve Group Full time

    **Customer Service Advisor** Do you have a passion for customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. **Permanent Role** **Hours**: 37.5 hours per week. 9am-5pm Monday to Friday, 9am-1pm on Saturdays. Saturday...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom The Curve Group Full time

    Do you have a passion for customer service? Is putting your customers’ needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. **Permanent Role** **Hours**: 37.5 hours per week. 9am-5pm Monday to Friday, 9am-1pm on Saturdays. Saturday working will be 1 in...

  • Customer Advisor

    4 weeks ago

    Bristol, United Kingdom Pear Tree Recruitment Full time

    **Customer Service Advisor** £24,600 p/a Permanent Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development? Do you love working with customers? We are proud to be partnering with a FTSE 100 company and the UK’s #1 investment platform for private investors. Our client is now...

  • Customer Service Advisor

    4 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor (Pensions), Bristol** **Role**: Customer Service Advisor - Financial Services (Pensions) **Location**: Bristol - Hybrid working option on completion of probation **Contract**: Permanent **Salary**: £24,610 **Hours**: Full time, 37.5 per week **Shifts**: Monday - Friday 8am - 6pm, 1 in 3 Saturdays 9.30am -...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom CCA Recruitment Full time

    **Customer Service Advisor (Pensions), Bristol** **Role**: Customer Service Advisor - Financial Services (Pensions) **Location**: Bristol - Hybrid working option on completion of probation **Contract**: Permanent **Salary**: £24,610 **Hours**: Full time, 37.5 per week **Shifts**: Monday - Friday 8am - 6pm, 1 in 3 Saturdays 9.30am -...

  • Director, Customer Account Manager

    1 month ago

    Bristol, United Kingdom Hybrid Full time

    Hybrid City Of Bristol, England, United Kingdom This range is provided by Hybrid. Direct message the job poster from Hybrid Account Director Bristol office with UK travel As an Account Director at Hybrid, you will lead our key Strategic Partnership accounts and be responsible for their success and growth. Managing and mentoring a team of Senior...

  • Director, Customer Account Manager

    4 weeks ago

    Bristol, United Kingdom Hybrid Full time

    Hybrid City Of Bristol, England, United Kingdom This range is provided by Hybrid. Direct message the job poster from Hybrid Account Director Bristol office with UK travel As an Account Director at Hybrid, you will lead our key Strategic Partnership accounts and be responsible for their success and growth. Managing and mentoring a team of Senior...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom Brook Street Full time

    **Salary: £23,000 - £25,000** **Location: Avonmouth** **Type: Hybrid working once you have completed your training** **Working Hours: Mon-Fri, 9am-5:30pm (1 hour lunch)** Brook Street are delighted to be assisting an established global logistics organisation with their latest Customer Services Advisor vacancy. Their customers are at the very heart of...

  • Customer Service Advisor

    3 weeks ago

    Bristol, United Kingdom Babcock International Full time

    **Customer Service Advisor**: - Location: Bristol, GB, BS16 1EJ- Onsite or Hybrid: OnSite**Job Title: Customer Service Advisor** **Location: Stoke Gifford, Bristol + Hybrid Working Arrangements** **Compensation: £22,878 + Benefits** **Role Type: Full time / Permanent** **Role ID: 56101** At Babcock we’re working to create a safe and secure world,...

  • Customer Care Advisor

    3 weeks ago

    Bristol, United Kingdom PillTime Full time

    **Join the PillTime Team: Customer Care Advisor** Are you seeking a career in a dynamic team within a thriving, forward-thinking company? Look no further than the exciting Customer Care Advisor role at PillTime! But don't just take our word for it—here's what Rebecca, a valued team member, has to say: - "Working at PillTime has been an incredible...

  • Customer Care Advisor

    3 weeks ago

    Bristol, United Kingdom PillTime Full time

    **Join the PillTime Team: Customer Care Advisor** Are you seeking a career in a dynamic team within a thriving, forward-thinking company? Look no further than the exciting Customer Care Advisor role at PillTime! But don't just take our word for it—here's what Rebecca, a valued team member, has to say: - "Working at PillTime has been an incredible...

  • Customer Service Advisor

    3 weeks ago

    Bristol, United Kingdom Babcock International Full time

    **Customer Service Advisor**: - Location: Bristol, GB, BS16 1EJ- Onsite or Hybrid: OnSite**Job Title: Customer Service Advisor** **Location: Bristol, Avon + Hybrid Working Arrangements** **Compensation: £22,878 + Benefits** **Role Type: Full time / Permanent** **Role ID: SF54858** At Babcock we’re working to create a safe and secure world, together, and...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom The Curve Group Full time

    Customer Service Advisor - Customer Support Colleague Hybrid working out of our Solihull office. Permanent, Full Time - _______________________? **A bit about us:?** At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to...

  • Director, Customer Account Manager

    4 weeks ago

    Bristol, United Kingdom Hybrid Full time

    Job Description Account Director Bristol office with UK travel As an Account Director at Hybrid, you will lead our key Strategic Partnership accounts and be responsible for their success and growth. Managing and mentoring a team of Senior Account Managers and Account Managers you will establish effective working processes to ensure clients needs are...