Technical Sales Administrator

2 months ago


Haverhill, United Kingdom Pinnacle Recruitment & Selection Full time

The Technical Sales Administrator will handle and co-ordinating activities on receipt of a bespoke, non standard order/enquiry, review drawings, parts/materials required, deadlines and costs to facilitate complete customer satisfaction. You will liaise andbe supported by colleagues in design, estimating and manufacturing, also liaising externally with customers and suppliers.

Using a variety of skills, and given the bespoke nature of the orders, you will interpret from drawings which materials are required to fulfil an order and process/issue the necessary documents to the manufacturing area to enable products to be made. Alongthe way you will communicate with colleagues in Estimating and Product Design as required, and externally with customers and suppliers, to enable you to gather the necessary information to process enquiries/orders in a timely manner.

Your query resolution skills and ability to communicate effectively will naturally be key and you should also have a good level of numeracy to enable you to calculate from a drawing the materials (such as foam, board, fabric) required, enabling you to placeorders with established suppliers and issue the correct documents to the manufacturing team.

The role of Technical Sales Administrator will suit a person seeking variety in their role who has strong communication, administrative and organisational skills and who is also comfortable with reading from relatively simple engineering drawings the necessaryinformation to process an enquiry or order. You should be positive, personable and professional, enjoy variety, be customer service minded, good at building good working relationships and competent in the use of Microsoft Office. Training will be providedin other softwares used by the company.


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