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Technology Support

4 months ago

Milton Keynes, United Kingdom Santander Full time

Technology Support & Evolution Assistants | S2 | CIO | Milton Keynes

Country: United Kingdom

**WHAT YOU WILL BE DOING**

**_This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process. _**

**Join our community.**

Acting as the key technical contact within the bank for ATM client, hardware, software, physical and logical security. Your knowledge of internal technologies, infrastructure and the device hardware will enable you to work with 3rd party service providers to support technical interaction between systems. You will help translate the organisations strategic objectives into technical deliveries and support implementation with internal and 3rd party delivery units. You will maintain any internal services required to manage the ATM inventory. Your expertise will be utilised to evaluate new technical solutions, ensure roadmaps are managed to remove technical obsolescence and support the development and delivery of technology projects across the ATM estate.

**The difference you’ll make.**
- Providing technical evaluation and certification of ATM hardware for use in the Santander UK estate. Coordination of wider bank attestation/information requests across the Division against strict deadlines
- Providing technical and logístical support to project teams within Santander and with key third party providers, both in and out of hours to ensure smooth and efficient delivery of projects.
- Recommending and embedding new initiatives to enhance current processes
- Carrying out software testing, build development and standardisation of the UK ATM platform providing the most robust ATM software solution.

**What you’ll bring.**
- Technical knowledge of the working components of an ATM.
- Proven IT support / delivery experience with a professional approach.

**It would also be nice for you to have.**
- Experience of system management tools (preferably BigFix).
- Knowledge of scripting using tools such as PowerShell and VBS.
- Knowledge of networking basics (LAN/WAN components).
- Creation of processes and procedures.

**What else you need to know.**

This is a hybrid working role with an expectation to travel into the Shenley Wood office occasionally when required.

This is a permanent position.

**Everyday Inclusion**

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

**How we’ll reward you.**

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- £500 annual cash allowance to spend on our great range of benefits.
- Eligible for a discretionary performance-related annual bonus
- Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
- 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
- Share in Santander’s success by investing in our share plans
- Support your favourite causes through charitable giving and our community partnerships

**Everyday Inclusion**

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

**What to do next.**

If this sounds like a role you’re interested in, then please apply.