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Lead Technology Support Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Jumar Solutions Full time

Job Title: Lead Technology Support Specialist

About the Role:

We are seeking a highly skilled and experienced Lead Technology Support Specialist to join our team at Jumar Solutions. As a key member of our Service team, you will be responsible for leading the Technical Support team and providing expert guidance on technical issues and queries.

Key Responsibilities:

  • Lead the Technical Support team in resolving technical issues and queries
  • Develop and deliver training programs and technical materials to support the team
  • Act as a Subject Matter Expert (SME) on specific products or issues
  • Collaborate with the team to identify and implement process improvements

Requirements:

  • Experience in a DV Cleared environment
  • Knowledge of hardware and technologies including laptops, desktops, printers, Apple smartphones and iPads, Windows 10, iOS, Azure AD, InTune and M365 application suite

About Us:

Jumar Solutions is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and are seeking a talented and experienced individual to join our team.