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Lead Technology Support Specialist

2 months ago

Milton Keynes, United Kingdom Jumar Solutions Ltd Full time
About the Role

We are seeking a highly skilled Lead Technology Support Specialist to join our team at Jumar Solutions Ltd. As a key member of our Service team, you will be responsible for leading the Technical Support team and providing expert guidance to customers.

Key Responsibilities
  • Lead the Technical Support team in resolving complex technical issues and queries
  • Develop and deliver training programs and technical materials to support team members
  • Act as a Subject Matter Expert (SME) for specific products or issues
  • Collaborate with the Service team to ensure seamless delivery of technical support services
Requirements
  • Experience working in a DV Cleared environment
  • Knowledge of hardware and software technologies, including:
    • Hardware: Laptops, Desktops, Printers, Apple smartphones and iPads
    • Technologies: Windows 10, iOS, Azure AD, InTune and M365 application suite
What We Offer

As a Lead Technology Support Specialist at Jumar Solutions Ltd, you will have the opportunity to work with a talented team and contribute to the delivery of high-quality technical support services. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.