Customer Support Specialist

6 months ago


Bristol, United Kingdom Cove Recruitment Ltd Full time

Are you looking to join a fun and dynamic company who are social and engaging who offer great benefits valuing personal development and overall wellbeing?

Cove Recruitment are proud to have collaborated with a successful and rapidly growing company that has undergone modernisation, and has recently unveiled their new e-commerce site and is now looking for a Customer Service Specialist to join their friendly and enthusiastic team.

This would be a fantastic opportunity for someone who is looking to push through the ranks of an innovative company, can deliver first class service, and is looking to develop their knowledge around e-commerce websites?

**WHAT WILL YOU BE DOING?**
- Updating our client’s e-commerce website and listing new products.
- Provide excellent customer service skills and act as first point of contact for customers.
- Providing customers with correct, accurate information and promoting products when necessary.
- Updating customer records and processing data.
- Using Microsoft Excel to cross reference stock when necessary.
- General Administrative tasks.

**WHAT WE NEED?**
- The ability to demonstrate a solid understanding of Microsoft Excel.
- The ability to multi-task and provide accurate information, whilst communicating with customers and inputting data.
- Customer service skills with the ability to problem solve, providing overall customer satisfaction.
- The ability to work as part of a team.
- Previous experience within customer or technical support capacity would be an advantage.

**WHAT’S IN IT FOR YOU?**
- Monday-Friday (8AM-5PM)
- Salary up to 24k + 3k per year profit share paid annually (salary negotiable)
- 25 days holiday + bank holiday
- Free on-site parking
- Profit sharing
- A generous 6% pension contribution

If you think you would be a perfect fit for this role or would like an enhanced job description, then please pop us your CV and one of the Cove team will be in contact with you shortly.

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: PP/CSS



  • Bristol, Bristol, United Kingdom Immersive Dynamics Inc. Full time

    Immersive Dynamics Inc. is a leading provider of cyber resilience solutions. We help organizations assess, build, and prove their cyber workforce resilience through realistic simulations and hands-on labs.We are seeking a Customer Support Specialist with a passion for delivering best-in-class customer service to join our team. As a member of the Customer...


  • Bristol, Bristol, United Kingdom TLT LLP Full time

    We are seeking a highly skilled Customer Contact Agent to join our Mortgage Enforcement team in the UK.This is an excellent opportunity to work within a dynamic team that specializes in mortgage enforcement, helping customers avoid repossession and maintain their homes.As a Customer Contact Agent, you will work closely with customers who are behind on their...


  • Bristol, Bristol, United Kingdom PIRATE Full time

    Job OverviewPirate Studios is a leading provider of rehearsal and recording facilities, operating globally with exciting plans for expansion. As a customer support specialist, you will be part of a team delivering world-class service to artists across the globe.About the RoleThis casual hour flexibility position offers an hourly wage of £11.44 p/h. You will...


  • Bristol, United Kingdom 3P Learning Full time

    **What will you love about this role?** At 3P Learning we can genuinely offer you a career with purpose and meaning. We build educational products that are the gold standard in global EdTech excellence. We build them to be motivational and engaging for children, and easy for teachers and educators to use. Our products, including Mathletics, Reading Eggs and...


  • Bristol, United Kingdom DiverseJobsMatter Full time

    We are currently recruiting for a Customer Support Centre Specialist to join our team in Bristol on a full-time, permanent basis. As a member of the Customer Support Centre (part of the wider Customer Operations department), you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more...


  • Bristol, United Kingdom DiverseJobsMatter Full time

    We are currently recruiting for a Customer Support Centre Specialist to join our team in Bristol on a full-time, permanent basis. As a member of the Customer Support Centre (part of the wider Customer Operations department), you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more...


  • Bristol, Bristol, United Kingdom Babcock International Group Full time

    At Babcock International Group, we are working to create a safe and secure world. Our team of professionals is dedicated to providing exceptional service to our customers. We have an exciting opportunity for a Customer Service Support Specialist to join our Contact Centre Team in Bristol.Job OverviewWe are seeking a highly motivated and customer-focused...


  • Bristol, Bristol, United Kingdom Randstad Student Support Full time

    Job Summary: We are seeking a skilled Learning Support Specialist to join our team at Randstad Student Support. As a key member of our team, you will provide high-quality one-to-one study skills support to students with specific learning difficulties (SPLD) in the Bristol area.In this rewarding role, you will work closely with students to understand their...


  • Bristol, Bristol, United Kingdom Randstad Student Support Full time

    Make a Positive Impact as a Specialist MentorRandstad Student Support is seeking dedicated individuals to support students with mental health needs in the Bristol area.Key Responsibilities:Provide academic support and guidance to studentsWork with students to develop strategies for managing mental health needsCollaborate with teachers and other support staff...


  • Bristol, Bristol, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Support Specialist, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner for beBee Professionals in Bristol, UK.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer complaints efficiently...


  • Bristol, Bristol, United Kingdom Hawk 3 Talent Solutions Full time

    Job OverviewHawk 3 Talent Solutions is seeking a skilled Customer Support and Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and ensuring seamless day-to-day operations.Key ResponsibilitiesThe successful candidate will have the following key...


  • Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Job OverviewPertemps Bristol Commercial is seeking dedicated Customer Service Support Specialists to join their team on a temporary basis.Salary DetailsThe estimated salary for this role is £25,000 - £30,000 per annum, depending on experience and qualifications.Key ResponsibilitiesWe are looking for exceptional customer service professionals who thrive in...


  • Bristol, Bristol, United Kingdom Randstad Student Support Full time

    About the Role:">We are seeking a dedicated Education Support Specialist to join our team at Randstad Student Support in the Bristol area. This role involves working closely with students who require additional support to achieve their academic goals.">Job Description:">In this role, you will provide one-to-one mentoring and coaching to students, helping...

  • Customs Specialist

    6 months ago


    Bristol, United Kingdom GKN Aerospace Full time

    **About GKN Aerospace**: **A Truly Global Business** Every day, around the world, we help aircrafts fly further, faster and greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft and engine manufacturers...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    At Motability Operations, we're committed to delivering exceptional customer experiences. We're seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol.Key ResponsibilitiesSUPPORT CUSTOMERS: Provide timely and effective support to customers across phone, email, and live chat, ensuring their needs are met and exceeded.WORK WITH...


  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Job DescriptionAs a Car Body Repair Specialist at Wessex Garages Holdings Ltd, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their buying journey. Your primary responsibility will be to complete comprehensive training to meet customer needs, sell vehicles and products, and work as part of a...


  • Bristol, Bristol, United Kingdom Ernest Gordon Recruitment Full time

    Job OverviewWe are seeking a highly skilled Sales Support Professional to join our team as a Customer Success Specialist. In this role, you will be responsible for providing exceptional sales support within the office environment.


  • Bristol, Bristol, United Kingdom Grosvenor Casinos Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team in Bristol. As a key member of our gaming floor team, you will be responsible for ensuring the smooth operation of our gaming tables and providing an exceptional customer experience.About UsGrosvenor Casinos is the leading casino operator in the UK,...


  • Bristol, Bristol, United Kingdom Meridian Business Support Full time

    Meridian Business Support is proud to partner with a renowned European retailer of luxury cars in recruiting highly skilled Automotive Maintenance Specialists for their Bristol location.Our client boasts an impressive portfolio of state-of-the-art dealerships across the UK, representing the world's most prestigious car manufacturers. This esteemed...


  • Bristol, Bristol, United Kingdom Travail Employment Group Full time

    Job Title:Global Customs SpecialistDescription:We are seeking a skilled Global Customs Specialist to join our team at Travail Employment Group. This exciting opportunity allows you to work with a global freight forwarder, supporting the customs team in achieving department KPIs.Key Responsibilities:Collaborate with Road, Air, and Sea freight teams to...