Ward Administrator

3 weeks ago

Warwick, United Kingdom The Myton Hospices Full time

**JOB DESCRIPTION**

**Job Title**:Ward Administrator

**Department**: Strategy & Business Development

**Location**: Coventry Myton

**Responsible to**:Medical Administration Team Leader

**Date JD reviewed**: February 2020

**Summary of Role**:
To contribute towards the smooth running of Myton’s clinical services by providing clerical and administrative support to clinical staff who are involved in caring for patients and families. Ensuring information and correspondence are processed in a timely manner to promote effectiveness and efficiency, acting as a resource for clinical staff, patients, their families, visitors and volunteers.

**Myton Values**:
**Key Relationships for this role**:
Medical Administration Team Leader, Ward Sisters, Nursing Teams, Day Hospice Sisters, Medical Secretaries, Ward Administrators and other clinical administrators

**Key Responsibilities**:

- To deal with calls and contacts from referrers, clinicians, patients’ relatives and visitors to the ward in a timely and efficient manner
- To liaise between the patients, carers, families and Myton clinicians
- To accurately maintain patient records in manual files and on Crosscare, the electronic database, including adding new referrals
- To maintain all patient documentation and ensure delivery to the appropriate department on discharge or death (hospice and hospital notes plus x-rays) and also to ensure appropriate documentation is attached to hospice notes following a death (appropriate cremation form)
- To update the daily bulletins as necessary including deaths, admissions and discharges and inform necessary people of changes
- To liaise with Funeral Directors
- To update the Doctor’s notice board
- To inform appropriate healthcare professionals, authorities and governing bodies of patient deaths in a timely and appropriate manner
- To liaise with the clinical teams to maintain and monitor the Ward diary and book bank nurses as requested to ensure appropriate cover for IPU at all times
- To inform other departments of admissions, discharges, deaths and changes to patients’ requirements
- To generate patient identification labels prior to admission and ensure sufficient stock levels are available
- To order hospital notes in a timely manner, which may involve using external databases
- To order and distribute nursing uniforms as agreed with the Ward Sister and to co-ordinate and maintain stock levels
- To be responsible for shredding all confidential waste
- To ensure stock levels of required forms and stationery are maintained, replenished when necessary, and accessible to all staff
- To ensure all patient information materials are available for patients on admission
- To receive patients on admission when nursing staff are not available
- To book volunteer or ambulance transport for patients as required
- To undertake any other duties commensurate with the post

**Responsibilities of all employees**:

- To operate at all times within the Myton values
- To work constructively with colleagues and stakeholders at all times
- To act as an ambassador for Myton at all times
- To maintain confidentiality at all times
- To participate in annual Appraisal and attend any training identified
- To attend all mandatory training, e.g. fire training, moving and handling etc
- To abide by the Policies and Procedures of The Myton Hospices

**Job Types**: Full-time, Permanent

**Salary**: From £21,442.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Warwick: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you experience of providing effective administration support within a busy team in a clinical setting?

**Experience**:

- Administrative experience: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 23/08/2023

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