Courier Administrator

3 weeks ago


London, United Kingdom Bridge of Hope Full time

We are looking for an energetic Fleet Administrator to join our client's busy team based in Central London. They are seeking a committed, enthusiastic, and organised professional who is looking for a new opportunity with a dynamic and forward-thinking company.
**Duration**: Temporary ongoing position
**Job Title**: Courier Administrator
**Pay**: £11-11.50 an hour
**Hours**: 9am-5pm
**Days**: Monday - Friday
**Location**: Southwark

**Key responsibilities include**:

- Assist with the day to day demands within the Courier Compliance Team.
- Quality control all documentation and vehicle images submitted by service centres and couriers.
- Assist with setting up all new couriers and completing all 3rd party checks.
- Build good working relationships with the other business units.
- Escalate issues to the Courier Teams as necessary.
- Quality control all documentation and vehicle images submitted by prospective couriers.
- Provide and manage ad-hoc reports.
- Answer phone calls in a timely manner and communicate the necessary details to relevant departments or personnel.
- Assist with the submitting of DBS checks.
- Supporting the other courier departments during colleague absences

What are we looking for?
- Excellent verbal and written communication
- Pleasant and friendly telephone manner at all times.
- Treats people with respect under all circumstances.
- Responds promptly and appropriately to requests for service and assistance, from colleagues, courier(s) and the public.
- Manages difficult courier situations, quickly recognising signals of a disgruntled courier and responding in a calm and helpful way.
- Ensure that all uploaded documentation is checked and accurate.
- Reports are accurate and produced within agreed timescales
- Weekly pay
- Contract of Employment
- Paid annual leave
- Access to an exclusive employee benefit and discount portal
- Pension contributions
- Ongoing support from a dedicated consultant

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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