Administrative Assistant/phlebotomist

5 months ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

The Pathology Directorate is seeking a responsible and enthusiastic individual to work in a joint role, as an Administrative Assistant working on the pathology front reception, and as a Phlebotomist, at Blackpool Victoria Hospital. In this full-time position, the successful applicant would be required to rotate between these roles as per the demands of the service.

In the reception part of the role, you will be the first point of contact for patients and non-pathology staff visiting the department. You will assist patients attending for blood tests, book new appointments and receive pathology samples for analysis by the laboratories.

In the phlebotomy part of the role, you will be required to perform venepuncture and capillary blood collection from patients in Outpatients, clinics and wards in the hospital

You will need basic computer skills and be able to meet the physical demands of the job which include standing, bending, walking and pushing phlebotomy trolleys for the duration of the shift.

Previous experience in a customer/patient liaison role, or as a hospital or community phlebotomist, is desirable but not essential, as full training will be provided.

Open/close front reception at the start/end of the working day

Answer patient telephone queries

Book patients onto Sangix for blood test appointments

Act as the first point of contact for patients and other visitors to pathology, ensuring a well presented, polite, courteous, and understanding demeanour

Ensure consumables are adequately replenished throughout the day, and distribute stock to clinical areas

Take receipt of pathology samples from other hospital wards and departments

Transport samples to CSR/laboratories as required

Check fridge temperatures and report and discrepancies to senior staff

Receive samples from the pneumatic POD system

Liaise with couriers to send samples to off-site laboratories

Cleaning and general housekeeping tasks

Removal of waste from the department via the appropriate waste streams

Safe collection of blood samples by venepuncture or capillary sampling.

Preparation of equipment and the correct disposal of clinical waste and sharps.

Perform duties in accordance with Trust and Directorate Health and Safety at work Policies.

**Training**: Maintenance of personal training log in conjunction with Section Leader

Blackpool Teaching Hospitals Trust is situated on the west coast of Lancashire and operates within a regional health economy catchment area that spans Lancashire and South Cumbria, supporting a population of 1.6 million. The Trust is a provider of specialist tertiary care for Cardiac and Haematology services across this region.

The Trust provides a range of acute services to the 352,000 population of the Fylde coast health economy and the estimated 18 million visitors to the seaside town of Blackpool. Since April 1, 2012, the Trust also provides a wide range of community health services to the 445,000 residents of Blackpool, Fylde, Wyre and North Lancashire.

Blackpool is known for its historic seafront and promenade, as well as many tourist attractions, including the famous Blackpool Tower.

Blackpool is conveniently situated within a 45-minute drive of Manchester, and less than three-hours from Edinburgh and London by rail.

Please see job description and person spec for full details.

To give you the best chance of being selected for interview, please ensure these documents are read, and ensure you address as many of the essential and desirable requirements of the role as you can, within your supporting information.

We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.



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