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Customer Service Representative
4 months ago
**Customer Service Representative**
Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
**Duties**:
- Provide exceptional customer service and support to clients in person
- Respond promptly to customer inquiries and resolve any issues or complaints.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Up sell products and services to customers when appropriate.
- Collaborate with other team members to ensure customer satisfaction.
**Skills**:
- Strong data entry skills with a high level of accuracy.
- Excellent phone etiquette and active listening skills.
- Ability to analyse customer needs and provide appropriate solutions.
If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you
**Salary**: From £24,583.01 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Manchester (preferred)
Work Location: In person
Application deadline: 13/03/2024