Senior Quality Officer

3 months ago

Liverpool, United Kingdom Liverpool Hope University Full time

Working in association with the University Registrar.
- Act as a Quality Assurance expert in order to provide fully-informed and up-to-date expert advice and guidance to the whole University community on all issues relating to quality assurance.
- To lead the University approach to Quality Assurance acting as the primary source of advice in ensuring that the University is fully compliant with both external regulatory framework/ audits and its own QA requirements, policies and procedures;
- To lead and develop operational aspects of the institutional strategic approach to quality enhancement including course design and approval, ensuring that the processes are robust and consistently applied.
- To work in close association with the University Executive Managers (UEM) offering expert advice to ensure that they are fully conversant with the University’s quality processes and to advise and assist them in the discharge of their own quality-related responsibilities;
- To represent the University externally in relation to Quality Assurance in order to develop and maintain key external networks and national assurance/regulatory bodies
- Be fully engaged with the University metrics and input into major projects and initiatives where the metrics fall below institutional expectations.
- Advise on strategic developments in relation to shaping the quality management framework and academic processes in line with the Key Performance Indicators associated with the University Strategic Plan.
- Develop and deliver training initiatives for academic staff in quality assurance processes, policies and procedures and ensure that such staff are kept fully up to date with external and internal quality frameworks;
- To work with the DVC & Provost to ensure that students are fully and effectively represented in the design and operation of the University’s quality processes.

**Key Tasks / Responsibilities**
- Ensure that appropriate quality management processes are in place to ensure compliance with internal and external standards
- Develop a culture where quality assurance is viewed as a key element of the quality of the student experience.
- Keep fully up-to-date with external legislation, regulation and policy relating to quality assurance
- Present training events on matters relating to quality assurance.
- Provide high level, expert advice to the whole University community in relation to quality assurance
- In conjunction with the University Registrar, take overall responsibility for key elements of the University quality assurance processes including course design and approval, external examining systems, annual review and enhancement.
- Lead the strategic development of Quality Assurance processes that play a key role in ensuring the University meets its Conditions of Registration. This includes processes such as annual reflection and enhancement.
- Have oversight of the University metrics and advise on appropriate responses from a Quality assurance lens.
- To lead, manage and guide designated staff as and when required to ensure that the University is compliant with quality assurance and regulatory frameworks
- With the approval of the University Registrar proactively seeking out opportunities for engagement with QA processes external to the University;
- Undertaking any other cognate duties that may be reasonably required at this grade as assigned by the University Registrar.

**Work Performed (relating to key tasks)**
- Advise Academic Heads via the UEMs on course approval, monitoring and reapproval processes;
- Work with the Head of Student Data Team to operate the course evaluation process;
- Work with senior colleagues on oversight of University academic partnerships and accreditations.
- Have responsibility for the University’s QA website to ensure that it is of high quality and is maintained so as to reflect current University practice;
- Form external networks through which to ensure the University is compliant with the national quality assurance agenda including legislation, regulations and policy.
- Take responsibility, working with the University Registrar and with appropriate faculty-based senior staff, for the University’s response to _all _external reviews and inspections;
- Contribute to the leadership and operation of the team. The postholder will supervise the workstream of team members relating to quality assurance

**Job Types**: Full-time, Permanent

**Salary**: £45,585.00-£54,395.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Free fitness classes
- Free parking
- On-site gym
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 2BDAF5

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