Administrator
5 days ago
Contract Scotland has an exciting new permanent role for an experienced Administrator to join our client based in the Barrowfield area of Glasgow. This is a full time, permanent position and offers a competitive salary and the chance to work with an establishedbusiness.
This is an office based role, Monday to Friday 9am to 5pm.
You will be working as part of a busy and fast paced team so this role will suit someone organised with the ability to multitask. Supporting the Planning Manager, your duties will include:
- Entering customer details quickly and accurately into database and/or spreadsheets.
- Dealing with client and tenant enquiries, ensuring correct information is provided and all relevant persons are informed.
- Planning jobs for operatives and producing necessary paperwork
- Inputting employee time sheets, and invoices into in house system
- Processing customer complaints to resolution and within agreed company timescales
- Processing client completion certificates and keeping up to date spreadsheets for monthly submission.
- Processing client payments and issuing receipts.
- Log customer issues and complaints ensuring these are passed to correct person to deal with and followed up to close issue/complaint.
- Gathering information for new contracts and devising client/tenant order forms and offer letters.
- Running reports through in house system and excel on a weekly, monthly and adhoc basis to meet business requirements.
- Collating information for Manager, as required.
- Responding to general enquires
- Processing and issuing purchase order numbers, whilst keeping corresponding spreadsheet up to date.
- Additional adhoc duties as the business requires
You must have some experience of working in a fast paced customer service or administration role. You will have good communication skills and the ability to work accurately whilst meeting agreed timescales. A working knowledge of Microsoft Word, Excel andOutlook is essential.
Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.
Applicants must be eligible to live and work in the UK.
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