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Social Media Assistant

4 months ago

Shipley, United Kingdom OPA Living Full time

OPA Living is a national retailer of luxury home interiors, we are in the process of opening our newest retail shop in Shipley. We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities

At Opa Living, we cherish our people as our greatest asset. We believe in empowering every individual to excel in what they do best, every single day. When you become part of Opa Living, you're not just an employee; you're a storyteller shaping our journey of growth and success. By embracing #OpaLife, you commit to contributing to our shared success story - that's our way of working together, as one big family.

We are currently on the lookout for a passionate Sales Representative to assist customers in finding their perfect furniture pieces at Opa Living. Your role will involve providing exceptional customer service, addressing inquiries, and guiding customers through the purchase process to meet and exceed sales targets.

**Key Responsibilities**:
**Customer Engagement**: Welcome and assist customers with a warm and helpful demeanor, understanding their needs to suggest suitable furniture options.

**Product Expertise**: Develop a deep understanding of Opa Living's furniture ranges, including materials, styles, and unique features, to effectively assist customers.

**Sales Support**: Guide customers through the sales journey, from product selection and customization (if applicable) to payment and delivery options.

**Information Provision**: Answer customer queries about product specifications, pricing, warranties, and delivery timelines.

**Closing Deals**: Skillfully handle objections and create a positive buying experience, ensuring successful sales closures.

**Customer Care**: Address customer concerns and issues professionally, striving for prompt resolution and customer satisfaction.

**Visual Presentation**: Contribute to maintaining an inviting and organized store layout to showcase furniture effectively.

**Sales Targets**: Work towards meeting or surpassing sales targets and goals set by Opa Living.

**Upselling and Cross-selling**: Recommend additional products and accessories to enhance each customer's purchase.

**Stay Informed**: Stay updated on current furniture trends, industry news, and competitors' offerings to provide customers with the latest information.

**Social Media **:Taking part in Instagram/tiktok/Facebook live streams, posting and creating visually appealing content, replying to customer enquiries etc.

**Qualifications**:

- **Sales Experience**: Demonstrated sales experience, preferably in furniture or retail.
- **Communication Skills**: Strong interpersonal and communication abilities.
- **Customer Focus**: Dedication to delivering excellent customer service.
- **Product Knowledge**: Familiarity with furniture materials, styles, and design principles is advantageous.
- **Teamwork**: Ability to work both independently and collaboratively.
- **Physical Capability**: Ability to move and arrange furniture as needed.

**Working Conditions**:

- **Location**: Our store is located in a bustling area, catering to a diverse customer base.
- **Availability**: Flexibility in working hours, including weekdays, weekends, and evenings, is essential.
- **Independence**: Responsible for a designated area within the store, requiring independent work.

**What You'll Gain at Opa Living**:

- **Competitive Compensation**: We offer competitive pay rates with negotiable terms based on your skills and experience.
- **Performance Bonuses**: Enjoy fantastic bonus structures rewarding your achievements.
- **Earnings Potential**: Our top performers earn substantial rewards, reflecting their dedication and success.
- **Unique Work Experience**: Opa Living offers a distinct work environment where your contributions truly make a difference. Join us on our exciting journey

**Key Considerations**:

- **Driver's License**: Possession of a valid driver’s license is preferred.

**Our Values & Culture**:

- **Ambitious**: We are growing fast, and we need ambitious individuals to join us on this exciting journey.
- **Enjoyable**: Balancing hard work with a positive, enjoyable atmosphere.
- **Action-Oriented**: We value proactive individuals who take initiative and bring ideas to life.
- **Inclusive**: Opa Living promotes diversity and inclusivity, fostering a friendly, family-like work culture.

Ready to embrace #OpaLife and be part of our vibrant Opa Living family? We welcome your passion and expertise to help us create exceptional experiences for our customers

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to Commute:

- Shipley (required)

Ability to Relocate:

- Shipley: Rel