Business Support Apprentice

2 weeks ago


Norwich, United Kingdom South Norfolk Council Full time

**Love being busy, working in a fast-paced operational team?**

**Role Snapshot **
Provide comprehensive, flexible effective administrative support to the services of our CNC Building Control/Planning Team, to meet our customers’ needs. This is a great entry role for anyone looking for a career in Business Support and Administration or as a first step into Planning/Surveying.

You will also be expected to study and complete the Business Administrator Level 3 apprenticeship.

**What you could be part of**

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

**What you’ll be doing **
- Assisting with all incoming communication.
- Provide administrative support to the services of the Place Directorate.
- Checking and verifying customer requests, updating, and maintaining computer systems as necessary.
- Raising sales ledger invoices and purchase orders and undertaking reconciliation and goods receipting as required.
- Assist in the implementation of new and improving existing office systems, to meet the overall directorate objectives and service area requirements.
- Responding to routine correspondence and enquiries from members of the public, suppliers and staff
- Provide document scanning and indexing services.
- Study for a technical qualification with the professional body - Level 3 in Business Administration.

**You must have **
- Good general level of education including GCSE Maths & English (Grade 4-9) or equivalent
- Some basic administrative experience in a similar or related role
- Demonstrable interest and enthusiasm for the areas in which the apprenticeship is based
- Good IT skills with a knowledge of a range of computer packages e.g. Microsoft Word, Excel etc
- Evidence of confident communication skills and telephone manner

**What’s in it for you**

**Why Work For Us?**

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

**What Flexible and Agile Working Arrangements do we Offer?**

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

**What Roles Do the Councils Offer?**

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

**What Benefits do our Employees Receive?**

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

**What Employer Accreditations do we Hold?**

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

**What Wellbeing Support do our Staff Have Access to?**

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

**Where are we advertising?**

**Advertising Internally and Externally**

**Key Information**:
If you any questions about the role, then please don’t hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.

**Recruiting Manager**:Jo Howard

**Phone Number**:01508 535302

**HR Team**:
**Phone Number**: 01508 533995

**Closing date**:10 September 2023 at 11:30pm

**Interview date**:To Be Confirmed

**Other Information**

**Next steps **

If you want to learn more about the Councils, then please visit our joint website - South Norfolk and Broadland District Councils Website.

For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.

For information on how we use your data and the Councils Data Protection Policy please have a look at the Councils website



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