Patient Flow Hub Administrator

7 months ago


Bury, United Kingdom Pennine Care NHS Foundation Trust Full time

To provide efficient and effective administrative support to the Patient Flow Hub.

To undertake the administration support as directed by the team.

To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust’s policies and procedures
- To undertake the comprehensive administration of all referrals received into the team.
- To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems
- To collate all relevant available information to enable the team to make effective allocation to an inpatient b.
- To carry out general clerical duties including information gathering, dealing with internal and external post, filing, faxing and photocopying document Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.

Pennine Care NHS Foundation Trust is proud to provide high quality mental health, learning disability and community services across a large area of Greater Manchester

Our vision is to enable a happier and more hopeful life for each and every person within our communities.

Our 4,500 staff work tirelessly to deliver the very best care and we receive excellent feedback from our patients. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we are a great place to work.
- To order and maintain sufficient levels of stationery and supplies for the Patient Flow Hub. To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional man
- To attend meetings as requested by the Team Leader/Patient Flow Practitioner and to take accurate minutes, process and distribute them as necessary.



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