Senior Patient Flow Coordinator

7 months ago


Bury, United Kingdom Pennine Care NHS Foundation Trust Full time

The Patient Flow Hub is a Trust wide service which provides bed management services for adults and older people’s services within Pennine Care NHS Foundation Trust. The service covers the geographical areas of Stockport, Tameside, Rochdale, Oldham and Bury.

The main hub is based at Fairfield General Hospital but the post holder will be expected to operate from other sites as service needs require. The Patient Flow Hub, although a primary bed management service, will have a key discharge coordination function within it and the post holder will be expected to lead on discharge coordination and support the ward mangers with effective and safe discharges.

Participate and assist in establishing an effective system for bed management of beds to ensure efficient patient capacity and flow.

Oversee all requests for emergency admissions, discussing alternatives to admissions where appropriate to ensure timely response.

Minimise incidence of bed crises, using knowledge of impending discharges and extended periods of leave.

Actively be involved in the delayed discharge process and assisting the MDT to facilitate timely discharge and escalate cases as appropriate.

Contribute to the development pf systems and processes that will support live bed states. Promote and foster supportive relationships with key stakeholders.

Develop and maintain processes for effective bed management which will include accessing funding and placement for securing non-NHS beds.

Proactive in ascertaining the Trust’s position regarding bed management resources.

Liaison with appropriate teams and services in the management of interface issues.

Immediate problem solving and decision making, to enable both short and long term planning within the Bed Management service.

Oversee and monitor the recording of non-contracted activity.

Ensure accurate and timely recording of bed management information.

Support bed management and patient flow.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Oversee the admission and discharge activities within acute inpatient services.

Participate and assist in establishing an effective system for bed management of beds to ensure efficient patient capacity and flow.

Oversee all requests for emergency admissions, discussing alternatives to admissions where appropriate to ensure timely response.

Minimise incidence of bed crises, using knowledge of impending discharges and extended periods of leave.

Actively be involved in the delayed discharge process and assisting the MDT to facilitate timely discharge and escalate cases as appropriate.

Contribute to the development pf systems and processes that will support live bed states. Promote and foster supportive relationships with key stakeholders.

Develop and maintain processes for effective bed management which will include accessing funding and placement for securing non-NHS beds.

Proactive in ascertaining the Trust’s position regarding bed management resources.

Liaison with appropriate teams and services in the management of interface issues.

Immediate problem solving and decision making, to enable both short and long term planning within the Bed Management service.

Oversee and monitor the recording of non-contracted activity.

Ensure accurate and timely recording of bed management information.

Support bed management and patient flow.

Identify and escalate blockages within the system.

Ensure bed states are maintained and handovers are completed to the Night Managers.

Attend MDT meeting, risk panel meetings, complex case meeting a liaise with CCGs around placements and supporting the coordination of multi-disciplinary team reviews for complex DTOCs.

Ensure adherence to bed management protocol.

Maintain and demonstrate up to date knowledge, ensuring any gaps in clinical competency are addressed whilst also staying compliant with all business policies and procedures.

Prioritising repatriations in accordance with policy based on clinical risk and priorities across the Trust.

Be a resource to junior members of staff.

Deputise in the absence of the Clinical lead, including authorisation of leave and any budgetary requirements.

Support with system wide response to OPEL scores.

Ensure recommendations from national policy and guidance are communicated and understood and implemented.

Ensure staff attend relevant training and are compliant with mandatory training requirements.

Will be responsible for the line management of the Patient flow coordinators.

Participate in recruitment and r



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