Visitor Assistant

2 weeks ago


Chester, United Kingdom Cheshire West and Chester Council Full time

To provide the welcome, interpretation and inspiration for visitors to the Cheshire West Museums. To ensure the care and security of heritage collections and buildings.

**Organisation**
- Cheshire West and Chester Council

**Location**
- Chester, Northwich

**Job Category**
- Customer Services

**Grade**
- CWAC NJC - Grade 4

**Salary Min**
- £21,189 pro rata per annum

**Salary Max**
- £21,968 pro rata per annum

**Weeks per year**
- 52.143

**Employment Type**
- Casual

**Closing Date**
- 03/01/2023

**Ref No**
- W2394

**Documents**
- WAWB 5870 Museum and Visitor Assistant.docx
(Word, 27.37kb)
- West Cheshire Museums Curating Change 2020-2025.pdf
(PDF, 9547.85kb)

Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

West Cheshire Museums are recruiting enthusiastic Visitor Assistants. The museum teams work across the Chester and Northwich hubs to ensure visitors are inspired and enthused by their discoveries. Visitor Services staff are the first point of contact for visitors and provide the welcome and customer care for visitors to Cheshire West Museums. You will enjoy communicating, listening, team-working and creative-problem solving to ensure an excellent visitor experience. The duties include: reception, café, museum tours, retail and event support. Other duties will include technical, interpretation and associated administration.

West Cheshire Museums is an exciting 4-museum service with unique collections and listed buildings which tell the stories of West Cheshire. The Lion Salt Works is a scheduled ancient monument which tells the stories and impact of the process of open-pan salt-making in Cheshire. Weaver Hall Museum and Workhouse tells the stories of local industry and the workhouse. Stretton Watermill is a 14th Century watermill near Tilston operating on seasonal opening. Grosvenor Museum houses collections exploring the history of Chester, its art and silver heritage, and its natural history.

West Cheshire Museums is part of the wider CWaC Cultural Services Team and is delivering Curating Change: Museums Development Plan 2020-2025.

**The post is casual (no fixed hours) to cover staff absence, special events, evening events and will include weekend and evening work.**

For a 5-minute clarification chat please call Hannah Ryder on 01606 275037 (Monday, Tuesday, Friday 9am-5pm)

Closing Date: 3/1/2023

Interviews anticipated on week commencing: 9/1/2023.

The contractual work location for this role is listed above however you may be required to work from a range of work locations or sites within the Borough and may also be required to work from home, depending on the needs of the service.

Cheshire West and Chester Council are committed to equality and diversity in employment. Please click the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £9.90 per hour for all contracted hours.


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