Planner
5 months ago
Due to our continued progressive growth, diversification and further recent expansion into our new purpose built facility, incorporating our new Leeds Head Office and Workshop, SM UK currently has a fantastic opportunity for a Planner based at our Tamworth Workshop to further enhance our existing Bookings Team.
SM UK are recognised as the preferred supplier for the UK’s biggest manufacturer of vehicle safety systems including commercial vehicle CCTV, reverse cameras, cyclist detection systems including HALO®, obstacle detection and radar systems, visual warning systems and specialist vehicle installation.
We are looking to recruit a highly efficient, well organised Planner who can confidently communicate at all levels. You will be motivated and ambitious and want to be part of our Team with a desire to expand your knowledge and experience to further develop your future career with us.
Your duties will include but not limited to the following:
- Schedule, plan, organise and distribute jobs/customer installs/service calls to our Engineers using our bespoke Bookings System whilst meeting the needs of the customer and maximizing quality and overall efficiency.
- Effectively manage the complexity of each job, utilizing the resources, skill sets of the Engineers and availability of products/parts.
- Reporting into the Bookings Manager and working alongside the Service Desk Manager and Workshop Managers to ensure daily and weekly targets are achieved and Engineers are working efficiently to capacity to meet the needs of the customer.
- Working with the Bookings Team and liaising with other internal departments such as Stores, Sales, Accounts, Quality, and Technical to provide a seamless and exceptional customer experience.
**In return we offer the following**:
- Private Health Care
- Company Pension Scheme in line with government standards
- 28 days Holiday (Including Bank Holidays)
- Employee Recognition Scheme
- Full in-house training
- Parking
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Life insurance
Schedule:
- Monday to Friday
**Experience**:
- scheduling or planning: 1 year (preferred)
- automotive industry: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SMUKPLTA/2707
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