Customer Service

2 weeks ago


Harrogate, United Kingdom Si Recruitment Limited Full time

**Do you have Customer facing experience and are looking for a new office based role?**

If so, you might be interested in a Customer Service Advisor role based in Harrogate.

**What you'll be doing**:

- Helping with any customer issues from product questions to invoice queries
- Ensuring all queries are responded to within the agreed SLA
- Making sure orders are dispatched on time and keeping the customer up to date
- Analysing customer feedback and identifying trends

**What you'll need**:

- Great communication skills, written and verbal
- Attention to detail
- Ability to priorities your own workload
- IT skills including Microsoft Office

**What you'd get in return**:

- Salary up to £22,000
- 22 days holiday, plus bank holidays
- Monday - Friday working hours
- Free onsite parking
- Full training
- Development opportunities

Ref: 21133

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harrogate, North Yorkshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

Reference ID: 21133


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