Call Centre Assistant

4 months ago


Telford, United Kingdom Specsavers Full time

**Call Centre / Admin Assistant**

**Location: Telford**

**Hours: Full time; 5 days per week to include weekend days**
- **Training will be provided**_
- **Opportunities for further progression and development**_

We’re looking for someone to join our team as an Administrator and Call Centre Assistant.

In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care - articulate, good with people and always happy to help.

In addition to basic clerical work, you will be required to deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.

We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.

Within this role you’ll also be required to complete and post orders, receive and check deliveries.

**Job Types**: Full-time, Permanent

**Salary**: £7.49-£10.42 per hour

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Telford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 62611


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