Admin/call Centre Assistant

4 weeks ago


Telford, United Kingdom Specsavers Full time

**Admin/Call Centre Assistant**

**Store: Specsavers Telford**

**Hours: Full Time - 37.5 hours (Weekend working essential)**

**Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts**

**_ Previous Admin or Call Centre experience required_**

At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.



  • Telford, Telford and Wrekin, United Kingdom Specsavers Full time

    Admin / Call Centre SupervisorLocation: TelfordSalary: Competitive dependent on experienceWorking hours: Full time hours (Weekend working included)Experience: Previous Call Centre, Admin and Supervisory experience is essential for this roleFor our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support...


  • Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Assistant** **Store: Specsavers Telford** **Hours: Part Time - 30 hours/4 full days (Weekend working essential)** **Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** - **Previous Admin or Call Centre experience required**_ At Specsavers, our Receptionists / Call Centre / Customer Service...


  • Telford, Telford and Wrekin, United Kingdom Specsavers Full time

    Admin/Call Centre AssistantStore: Specsavers TelfordSalary: between £7.49 to £10.42 per hour, dependent on age + BonusHours: Full Time hours (Weekend working essential)Benefits: Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts_ Previous Admin or Call Centre experience required_At Specsavers, our Receptionists / Call Centre /...


  • Telford, Telford and Wrekin, United Kingdom Specsavers Full time

    Admin/Call Centre AssistantStore: Specsavers TelfordHours: Part Time - 30 hours/4 full days (Weekend working essential)Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts- Previous Admin or Call Centre experience required_At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in...

  • Call Centre Admin

    4 weeks ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin - Customer Service** **Store: Telford** **Salary: Starting up to £11.64 (age related)** **Hours: Full time (Weekend working is essential)** **Benefits: Additonal day off for your birthday, enhanced leave, discounts and health and wellbeing scheme plus many more!** **Previous administration and/or call handling experience is an...

  • Call Centre Admin

    4 weeks ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin - Customer Service** **Store: Telford** **Salary: Starting between £7.69 and £10.62 and rising to between £6.60 - £11.64 (age related)** **Hours: Full time (Weekend working is essential)** **Benefits: Additonal day off for your birthday, enhanced leave, discounts and health and wellbeing scheme plus many more!** For our stores to...

  • Call Centre Assistant

    2 weeks ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin Assistant** **Store: Specsavers Telford** **Hours: Part Time - 4 days to include one weekend day** **Up to £10.62 per hour starting salary** **Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** **_ Previous Admin or Call Centre experience required_** **_ *Previous applicants need not...


  • Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Supervisor** **Location: Telford** **Full Time (40 hours) to include Weekend working** **Salary: from £11.00** **_ This role will be based in the call centre and previous optical experience is preferred but not essential._** **_ Previous team lead or supervisory experience within an office or call centre environment is...


  • Telford, United Kingdom Specsavers Full time

    **Call Centre Admin Assistant** **Store name: Coalville** **Salary: Up to £10.62 an hour** **Working Hours: Part Time - 3 days per week (Mon, Tues and Fri)** **Instore bonuses** **Additional day off for your birthday** **Opportunities for further Progression & Development** **Training provided** **Friendly Team** At Specsavers, our Call Centre...

  • Call Centre Assistant

    3 weeks ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre / Admin Assistant** **Location: Telford** **Hours: Full time; 5 days per week to include weekend days** - **Training will be provided**_ - **Opportunities for further progression and development**_ We’re looking for someone to join our team as an Administrator and Call Centre Assistant. In this role you will be our customers first point...

  • Senior Call Handler

    2 months ago


    Telford, United Kingdom Teldoc Full time

    To assist the Call Centre Leads in the day to day operations. Deputise for the Call Centre Leads during periods of absence. To assist in dealing with the daily queries from Call Handlers, associated Teldoc staff and NHS professionals. To assist the Patient Experience Lead and Call Centre Leads in dealing with complaints and incidents. Ensuring they are...

  • Senior Call Handler

    4 weeks ago


    Telford, United Kingdom Teldoc Full time

    Job summary This role is part time; working between 24 - 30 hours per week. Please note; you must have previous experience of General Practice, dealing with patients and medical knowledge to be considered for this position. You will be responsible for supporting the Call Centre Team Leads and the Call Handlers with day to day business operations...

  • Admin Assistant

    2 weeks ago


    Telford, United Kingdom Specsavers Full time

    **Admin Assistant** **Location: Telford** **Hours: full time - weekend working essential** **Salary: Depending on experience** **Experience level: Admin experience is essential for this role** We’re looking for someone to join our team as an Admin Assistant. In this role you will be our customers first point of contact when they call in. You’ll...


  • Telford, United Kingdom Specsavers Full time

    **Call Centre Supervisor** **Location: Telford** **Full Time (40 hours) to include Weekend working** **Salary: from £11.00** **_ This role will be based in the call centre and previous optical experience is preferred but not essential._** **_ Previous teamlead or supervisory experience is essential._** At Specsavers, our Call Centre teams are...


  • Telford, Telford and Wrekin, United Kingdom Specsavers Full time

    Call Centre SupervisorLocation: TelfordFull Time (40 hours) to include Weekend workingSalary: from £11.00_ This role will be based in the call centre and previous optical experience is preferred but not essential.__ Previous teamlead or supervisory experience is essential._At Specsavers, our Call Centre teams are essential in shaping the beginning of our...

  • Call Centre Agent

    2 weeks ago


    Telford, Telford and Wrekin, United Kingdom Orbit Full time

    If you're currently working in Customer Service or as a Call Centre Agent, or are interested in exploring new opportunities in Telford, we might have just the right fit for you.We are looking for individuals keen on advancing their careers with us. If you thrive in a professional and fast-paced environment, enjoy engaging with customers over the phone, then...


  • Telford, United Kingdom Orbit Full time

    Are you looking for **job satisfaction** from your next role? Do you get a buzz from working in a **customer focused** environment? Do you have good **communication** skills? If you have answered yes, keep reading! **We’re on the lookout for Call Centre Specialists to join our team in Orbit.** **The role is based in our Telford Office, TF3 4NT** As a...

  • Call Centre Agent

    6 days ago


    Telford, United Kingdom Orbit Full time

    If you’re currently working in Customer Service or as a Call Centre Agent, or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at...


  • Telford, United Kingdom DLC Full time

    If you’re currently working in Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...


  • Telford, United Kingdom Orbit Full time

    Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...