Call Centre Specialist

6 months ago


Telford, United Kingdom Orbit Full time

Are you a **customer focused** individual?

Are you looking for a better work life balance?

If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in Telford.

**What you’ll be doing**:

- Handling **inbound and outbound** calls
- Providing **exceptional customer service** via telephone
- Tailoring affordable **repayment plans** to help our customers on the road to financial recovery

You’ll spend the first 3 weeks in training. Once you’re ready to go, you’ll move onto our weekly shift patterns to ensure we’re there to support our customers when they need us. We’re open **Monday to Friday 8am - 8pm and Saturdays 8am - 4pm**. You have the option of a **37.5 or 40 hour per week contract** with shift patterns that can be completed over 5 days per week. You will be required to work **1 in 3 Saturdays** with a day off during the week prior to a Saturday shift.

You'll be working a **rolling shift rotation**, meaning you know where you need to be well in advance to help you plan.

**The Fun Facts**:
We recognise that it’s our call centre staff's **amazing efforts**, hard work and dedication that sets us apart from the rest, so we offer a highly competitive salary and benefits package, including:
A highly competitive salary of **£24,091.60 - £25,797.20**
- **31 days holiday** including all bank holidays
- Discount and cash back on hundreds of high-street shops
- Lots of great monthly incentives where you can win a range of prizes and rewards

**Next steps**:
If this sounds like you and you have got what it takes, come and join our rapidly expanding company We are looking for people to interview with us ASAP

**CCATEL


  • Call Centre Specialist

    5 months ago


    Telford, United Kingdom Orbit Full time

    Are you looking for **job satisfaction** from your next role? Do you get a buzz from working in a **customer focused** environment? Do you have good **communication** skills? If you have answered yes, keep reading! **We’re on the lookout for Call Centre Specialists to join our team in Orbit.** **The role is based in our Telford Office, TF3 4NT** As a...

  • Call Centre Specialist

    6 months ago


    Telford, United Kingdom DLC Full time

    If you’re currently working in Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...

  • Call Centre Supervisor

    5 months ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Supervisor** **Location: Telford** **Full Time (40 hours) to include Weekend working** **Salary: from £11.00** **_ This role will be based in the call centre and previous optical experience is preferred but not essential._** **_ Previous teamlead or supervisory experience is essential._** At Specsavers, our Call Centre teams are...

  • Call Centre Assistant

    5 months ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin Assistant** **Store: Specsavers Telford** **Hours: Part Time - 4 days to include one weekend day** **Up to £10.62 per hour starting salary** **Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** **_ Previous Admin or Call Centre experience required_** **_ *Previous applicants need not...

  • Call Centre Assistant

    5 months ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin Assistant** **Store name: Coalville** **Salary: Up to £10.62 an hour** **Working Hours: Part Time - 3 days per week (Mon, Tues and Fri)** **Instore bonuses** **Additional day off for your birthday** **Opportunities for further Progression & Development** **Training provided** **Friendly Team** At Specsavers, our Call Centre...

  • Call Centre Agent

    5 months ago


    Telford, United Kingdom Orbit Full time

    If you’re currently working in Customer Service or as a Call Centre Agent, or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at...


  • Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Supervisor** **Location: Telford** **Full Time (40 hours) to include Weekend working** **Salary: from £11.00** **_ This role will be based in the call centre and previous optical experience is preferred but not essential._** **_ Previous team lead or supervisory experience within an office or call centre environment is...

  • Call Centre Specialist

    5 months ago


    Telford, United Kingdom Orbit Full time

    Are you looking for **job satisfaction** from your next role? Do you get a buzz from working in a **customer focused** environment? Do you have good **communication** skills? If you have answered yes, keep reading! **We’re on the lookout for Customer Service Agents to join our team in Orbit.** **The role is based in our Telford Office, TF3 4NT** As a**...


  • Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Assistant** **Store: Specsavers Telford** **Hours: Full Time - 37.5 hours (Weekend working essential)** **Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** **_ Previous Admin or Call Centre experience required_** At Specsavers, our Receptionists / Call Centre / Customer Service Advisors...


  • Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Assistant** **Store: Specsavers Telford** **Hours: Part Time - 30 hours/4 full days (Weekend working essential)** **Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** - **Previous Admin or Call Centre experience required**_ At Specsavers, our Receptionists / Call Centre / Customer Service...

  • Call Centre Admin

    6 months ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin - Customer Service** **Store: Telford** **Salary: Starting up to £11.64 (age related)** **Hours: Full time (Weekend working is essential)** **Benefits: Additonal day off for your birthday, enhanced leave, discounts and health and wellbeing scheme plus many more!** **Previous administration and/or call handling experience is an...


  • Telford, United Kingdom Ryminster Medical Services Ltd Full time

    **Call Centre Agent** An opportunity to join our busy Call centre team. Handling inbound calls and taking enquiries from potential customers looking to book a medical in one of our 85+ locations. **Duties and Responsibilities** - Answering high volumes of calls professionally and providing the highest level of customer service. - Accurately recording...

  • Call Centre Admin

    6 months ago


    Telford, United Kingdom Specsavers Full time

    **Call Centre Admin - Customer Service** **Store: Telford** **Salary: Starting between £7.69 and £10.62 and rising to between £6.60 - £11.64 (age related)** **Hours: Full time (Weekend working is essential)** **Benefits: Additonal day off for your birthday, enhanced leave, discounts and health and wellbeing scheme plus many more!** For our stores to...


  • Telford, United Kingdom Universal Trade Windows Full time

    Universal Trade are a Family run Business who have been successfully Trading for the last Decade. Due to Company Expansion we are currently looking for 2 Full time Call Centre Agents to be a part of our team. Experience is desired, with on going training through out we are looking for Individuals to make outbound calls and generate Appointments and...


  • Telford, United Kingdom Orbit Full time

    Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...


  • Telford, United Kingdom Orbit Full time

    Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...


  • Telford, United Kingdom Orbit Full time

    Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...

  • Senior Call Handler

    6 months ago


    Telford, United Kingdom Teldoc Full time

    To assist the Call Centre Leads in the day to day operations. Deputise for the Call Centre Leads during periods of absence. To assist in dealing with the daily queries from Call Handlers, associated Teldoc staff and NHS professionals. To assist the Patient Experience Lead and Call Centre Leads in dealing with complaints and incidents. Ensuring they are...

  • Call Handler

    5 months ago


    Telford, United Kingdom Proactive Personnel Ltd Full time

    Are you a confident, adaptable and motivated individual seeking a FULLY REMOTE role within a busy and varied position? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team on a temporary to Permanent basis paying £12.25 per hour with flexible working hours. **What’s in it for...

  • Call Handler

    5 months ago


    Telford, United Kingdom Proactive Personnel Ltd Full time

    Are you a confident, adaptable and motivated individual seeking a FULLY REMOTE role within a busy and varied position? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team on a temporary to Permanent basis paying £12.25 per hour with flexible working hours. **What’s in it for...