Customer Service Advisor

3 weeks ago


Newry, United Kingdom Silverwood Recruitment Full time

Our client, a global leader in their field of design and manufacturing - currently have a vacancy at their Newry Office for a Customer Services Advisor.

**Salary**:£23,240 plus a £2000 quarterly bonus

**Hours of Work**: 39 per week (Monday to Thursday 8.30 to 5.30, Friday 8.30 to 4.30

**Location**: Newry

**Reports to**: Customer Service Manager

**Note**:Must be willing to travel to offices in St Neots, Derby, Liverpool and Belgium for training

**Main Responsibilities and Duties**:
You will work independently at times but also within a team to achieve personal KPI targets. This is a fast paced role suitable for someone motivated to deliver results.

You must be a good communicator and someone who is able to prioritise workload.

**Essential Criteria**
- Previous experience of dealing with customers in a service or sales role
- Previous experience of dealing with large volumes of customer queries via the telephone and e mail
- The ability to work in a team as well as individually
- Sound working knowledge of Office Applications, especially Microsoft Excel
- Excellent written and verbal communication skills
- Good attention to detail
- The ability to work under pressure and to deadlines
- Sound decision making
- Willing to travel to our offices in St Neots, Derby, Liverpool and Belgium for training
- Have a proactive approach to work and look to embrace company values

**Desirable Criteria**
- Previous experience in a similar role
- IT skills to include previous working knowledge of SAP
- Qualification in Business, Customer Services or IT

INDNICHE

**Job Types**: Full-time, Permanent

**Salary**: From £23,200.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Ability to commute/relocate:

- Newry, County Down: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Newry, United Kingdom Additional Resources Full time

    **Location: Newry,**Down** **Salary: Very Competitive + Excellent Benefits** **The Client**: Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry. **The Role**: As a **Customer Service Advisor**, you'll play a pivotal role in ensuring exceptional customer service and operational...


  • Newry, United Kingdom Breakthrough Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor/Executive**, Newry **Salary**:£20,000 - £24,000** **Location**: Newry, Co Down **Reports to**: Customer Service Manager **Status**:Full-time/Temporary (initial 12 month contract)** **Hours of Work**: Mon - Fri 9.00am - 5.00pm _(Rotational Saturday’s 8.00am - 12.00pm & Sunday’s 9.00am - 12.30pm)_ - 37 Hours...


  • Newry, United Kingdom PWS Ireland Ltd Full time

    PWS is a road signage and intelligent transportation system company serving customers in the public and private sectors across the traffic safety, traffic management and construction industries. Due to continued growth and re-organisation PWS is currently searching for a Customer Service Advisor to join and assist the sales team on a full-time, permanent...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Silverwood Recruitment Full time

    Our client, a global leader in their field of design and manufacturing - currently have a vacancy at their Newry Office for a Customer Services Advisor. **Salary**:£23,240 plus a £2000 quarterly bonus! **Hours of Work**: 39 per week (Monday to Thursday 8.30 to 5.30, Friday 8.30 to 4.30 **Location**: Newry **Reports to**: Customer Service...


  • Newry, United Kingdom Unilin Distrubution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom MyLife Bathrooms Full time

    **CUSTOMER SERVICE ADVISOR** **Department**:Customer Service **Employment Type**:Full Time, Permanent, 36 hours per week, working over 4 days **Location**:Newry **Job Title of Line Manager**:Customer Service Manager **Number of Direct Reports**:0 **Reference**: CSA/03/23 **MAIN PURPOSE OF ROLE** **ACCOUNTABILITES** This role will involve the following...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step & Pergo brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding €2.2bn,...

  • Customer Advisor

    1 day ago


    Newry, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at The Quays in Newry. on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...


  • newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...

  • Service Advisor

    3 days ago


    Newry, United Kingdom CR Morrow Ltd Full time

    **Service Advisor - CR Morrow Ltd, Bessbrook, Newry** - Are you a great communicator and good at multitasking? - Do you have experience dealing with customers and managing expectations? - Do you have strong organisational and administrative skills? - We have an excellent opportunity available for a motivated Service Advisor to join our team at - **CR Morrow...


  • Newry, United Kingdom HSS Hire Full time

    With a reputation for unbeatable customer service, HSS are looking for an enthusiastic Customer Service Advisor to join our team. You will be the face of our business and the front line of our customer interaction, ensuring their every need is catered for and every question answered. After all, it is our great customer service that really sets us apart from...