Shift Supervisor New Starbucks
5 months ago
**Job Summary and Mission**
This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
**Summary of Experience**
Customer service experience in a retail or restaurant environment - 1 Year
**Required Knowledge, Skills and Abilities**
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
**Core Compentencies**
Puts the customer first
Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.
Works well with others
Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.
Leads courageously
Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
Develops continuously
Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.
Achieves results
Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.
**Job Types**: Full-time, Permanent
**Salary**: From £10.75 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Store discount
**Experience**:
- Customer service: 3 years (required)
- Supervising: 1 year (preferred)
Work Location: In person
**Job Types**: Full-time, Permanent
**Salary**: From £10.75 per hour
Expected hours: No less than 24 per week
**Benefits**:
- Discounted or free food
- Employee discount
- Store discount
**Experience**:
- Customer service: 3 years (required)
- Supervising: 1 year (preferred)
Work Location: In person
-
Shift Supervisor Fully Flexible
5 months ago
Letchworth, United Kingdom Kbeverage Ltd Full time**Job Summary and Mission** This job contributes to Starbucks success by assisting the Team members and the Assistant store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for...
-
Shift Supervisor
5 months ago
Letchworth, United Kingdom Stonehouse Pizza & Carvery Full timeAs Shift Supervisor at the Wilbury (formally Gardeners), you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a...
-
Cover Supervisor
6 months ago
Letchworth, United Kingdom T4Teachers Full time**Job Title: Cover Supervisor** **Location: Letchworth Garden City** **Key Responsibilities**: - Supervising students in the classroom and ensuring they remain on task and focused on their learning - Following pre-set lesson plans provided by absent teachers - Providing feedback to teachers on student progress and behaviour - Maintaining classroom...
-
Cover Supervisor
6 months ago
Letchworth, United Kingdom T4Teachers Full time**Job Title**: Cover Supervisor **Location**: Schools across Letchworth, Hertfordshire **Salary**: From £90 per day **Contract Types Available**: Full-time, Part-time, Temporary, Permanent **Start Date**: Immediate start available We are actively seeking dedicated and adaptable Cover Supervisors for positions in Letchworth. The role involves overseeing...
-
Restaurant Supervisor
6 months ago
Letchworth, United Kingdom Prezzo Letchworth Full time**Restaurant Supervisor - Part Time** **£11.02 per hour plus Tips shared across the business (TRONC)** Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That’s why we’re looking for a passionate **Restaurant Supervisor** to join us at Prezzo to...
-
Care Quality Supervisor
5 months ago
Letchworth, United Kingdom Herts at Home Full time**Role: Care Quality Supervisor** **Location: North Herts Community - Letchworth, Royston, Hitchin & Villages Surrounding Area** **Salary: £29,120 Per Annum** **Working Hours : 40 hours per week** An exciting opportunity has arisen within Herts at Home for a new Care Quality Supervisor to join our busy supportive team. The role will be to ensure that...
-
Sales Supervisor
6 months ago
Letchworth, United Kingdom SPP Convenient Group Limited Full time'''Duties''' - Develop and implement strategic sales plans to achieve company goals and expand customer base. - Build and maintain strong, long-lasting customer relationships. - Identify emerging markets and market shifts while being fully aware of new products and competition status. - Present sales, revenue, and expenses reports and realistic forecasts to...
-
Production Supervisor
4 weeks ago
Letchworth, Hertfordshire, United Kingdom Modus Careers Full timeProduction ManagerModus Careers is seeking a highly skilled Production Manager to oversee the full production process from manufacturing and printing through to despatch. As the Production Manager, you will be responsible for managing a core team of 35 full-time employees, with an additional 20 temporary staff brought in during peak periods. Your key...
-
Production Operative
5 months ago
Letchworth, United Kingdom TRIO Recruitment Full time**Production Technician** The Production Technician is key to assisting the Production Supervisor to complete tasks delegated to them. These tasks help production run smoothly and on schedule. **Essential functions and responsibilities**: - Read engineering drawings to build electro-mechanical assemblies to a high standard - Provide consistent, high...
-
Dishwashers & Kitchen Porter
5 months ago
Letchworth, United Kingdom Letchworth Hall Hotel Full timeMercure Letchworth Hall Hotel are recruiting for an enthusiastic Kitchen Porter who is a team player & willing to learn. Working primarily evening shifts with some early starts occasionally, you will be responsible for: - Running the Kitchen wash up area - Clean and tidy crockery and kitchen equipment - Ensure the kitchens are kept clean - Ensure Company...
-
Front of House Supervisor
4 months ago
Letchworth Garden City, United Kingdom Loungers Full timeFront of House Supervisor - Letchworth Garden CityLounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because...
-
Care Assistant
5 months ago
Letchworth, United Kingdom Caremark North Herts & Stevenage Full time**MUST DRIVE AND HAVE ACCESS TO A CAR** **Reports to** Field Care Supervisor **Summary of role** To share with other staff in meeting the personal care and support needs of customers in a way that respects the dignity of the individual and promotes their independence. The care and support provided by Care and Support Workers is expected to include...
-
Operations Team Lead
3 days ago
Letchworth, Hertfordshire, United Kingdom Loungers Full timeAs an Operations Team Lead at Loungers, you will play a pivotal role in driving sales and team retention across our 14 shifts. Your primary objective will be to maintain high standards while fostering an environment of brilliance within the Lounge. This involves overseeing the day-to-day running of the establishment, including rotas, team engagement, and...
-
Machine Operator
4 weeks ago
Letchworth, Hertfordshire, United Kingdom Osborne Appointments Full time £15Machine Operator OpportunityOsborne Appointments is seeking a skilled Machine Operator to join our client on a Temporary to Permanent basis. The successful candidate will be responsible for running machines manufacturing small products, resetting and programming when needed, and maintaining a clean and tidy working area.Main Responsibilities:Operating...
-
Machine Operator
4 weeks ago
Letchworth, Hertfordshire, United Kingdom Osborne Appointments Full timeJob Summary: We are seeking a skilled Machine Operator to join our team on a temporary to permanent basis. The successful candidate will be responsible for operating machines, resetting and programming as needed, and maintaining a clean and tidy working area.Main Responsibilities:Operating machines to manufacture small productsResetting and programming...
-
Warehouse Porter
5 months ago
Letchworth, United Kingdom Cencora Full time- What you will be doing - Employer: Alliance Healthcare Shift: Monday - Friday 09:00-15:00 Pay Rate: £12.36 Job Purpose: To be multifunctional within the warehouse/despatch environment. Key Accountabilities - To be available to work within shifts on a rotational basis as required. - To carry out all assigned tasks and duties in strict accordance with...
-
Restaurant Operations Manager
2 weeks ago
Letchworth, Hertfordshire, United Kingdom Lounge Full timeJob Title: Restaurant Operations ManagerWe're looking for a skilled and experienced Restaurant Operations Manager to join our team at Lounge. As a Restaurant Operations Manager, you'll be responsible for supporting the General Manager in maintaining the high standards of our lounge, delivering excellent customer service, and driving sales and team...
-
Junior Operations Supervisor
3 weeks ago
Letchworth, Hertfordshire, United Kingdom M Group Services Full timeMorrison Energy Services is currently seeking a highly skilled professional to fill the role of Site Manager. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our UK Power Networks contract in Hertfordshire.Key Responsibilities:Manage and coordinate site activities to ensure efficient and safe project...
-
Warehouse Operative
5 months ago
Letchworth, United Kingdom Cencora Full time- What you will be doing - Job Title: Warehouse Operative Department: Operations Location: Letchworth Service Centre Shift: Friday 16:00-23:00 Sunday 07:00-14:00 Pay Rate: £12.36 Reports To: Team Leader Grade: C Job Purpose: To be multifunctional within the warehouse/despatch environment. Key Accountabilities - To be available to work within shifts...
-
Team Leader
3 weeks ago
Letchworth, Hertfordshire, United Kingdom Costa Coffee Full timeJob SummaryWe are seeking a skilled Team Leader to join our Costa Coffee team. As a Team Leader, you will be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.Key ResponsibilitiesLead shifts to ensure seamless operations and high-quality customer serviceSupport colleagues in achieving sales targets and...