Internal Sales Contact 5998

2 months ago


NewcastleunderLyme, United Kingdom Brampton Recruitment Full time

* Be a confident, professional, and pro-active worker
- Have worked in customer service previously
- Work well as part of a team
Internal Sales Contact
This is an exciting time to be joining a solid and diverse inbound sales team as an Internal Sales Contact in their family-run Stoke office.
Due to internal promotion, our wholesaler client is looking to expand their Sales Support team with a customer service and sales point of contact. You'll be rewarded with a relaxed atmosphere, 25 days holiday and great parking/transport links. Full trainingwill also be provided in this role.
**Job Description**:
Your role as Internal Sales Contact will include:

- The Internal Sales contact will work closely with the external sales team to ensure that clients are supported and in line with company's customer service ethos
- Placing customer orders and provide accurate product availability using the bespoke inhouse system
- Work with different internal departments regarding delivery requirements
- As the Internal Sales Contact they will take ownership for any customer issues that arise and if cannot be dealt with escalate to relevant person
- Actively participate in any initiative to improve level of service provided by the company
Your role as a Sales Support will demand a confident and professional communicator to handle the telephone sales and inbound enquiries coming through. This fast paced and diverse environment requires an individual who is willing to learn and develop, is confidentwith telephones and customer service and can accurately and promptly input customer data and payment information.
- Be a confident, professional, and pro-active worker
- Have worked in customer service previously
- Be willing to confidently upsell or offer alternative products when appropriate
- Work well as part of a team and be able to manage own workload
- Be able to remain calm when under pressure
- Competent using Microsoft packages
Hours: Monday - Friday 8:30 am - 5:30 pm

**Salary**: £18,525 Per Annum
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.



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