Sales & Experience Coordinator

3 weeks ago

Edinburgh, United Kingdom CA Ventures Full time

**Position Summary**

This role represents the opportunity to join the property management team of a leading developer and operator of purpose-built student accommodation in the US, Latin America, and Europe.

You will be working as part of a wider UK sales & marketing team, reporting to the Property Manager, responsible for the leasing of our gorgeous Silk Mill and Huxley Studios properties in Edinburgh and supporting local marketing. You will be the local expert in the Edinburgh market, leading and mentoring a team of student staff (Community Assistants/CA’s) to drive prospect traffic, close leases, and reach the occupancy goal of the property or portfolio. Your role is pivotal to driving the overall performance of the portfolio, ensuring a world class consumer brand experience.

At Novel Student, we believe in creating a vibrant and supportive community for our residents, and as the Sales & Experience Coordinator, you will be at the forefront of making this happen. Located in the heart of our accommodation, you will engage with residents and prospective tenants on a daily basis, ensuring their needs are met and that they have an unforgettable experience.

This role will be based across 2 of our properties in Edinburgh. 3 days per week at our premium property Huxley Studios and 2 days per week at our stunning Silk Mill property.

**Your Mission**
- Responsible for the successful lease-up of your property.
- Champion the needs of your customers, leading by example and demonstrating a personal desire for high levels of service in all interactions.
- Process and manage all booking administration efficiently and with care and attention to detail, ensuring the data of the customers is always treated with the utmost respect and compliance.
- Develop a solid understanding of the local University picture, competitors and where your assets rank relative to the comp set.
- Take regular time to understand the shifting shape of the University landscape in your city, the demographic of customers it serves and develop and showcase a strong understanding of what life is like for our customers.
- Be expert in your knowledge of the leasing performance of your property; attending the routine calls/meetings well prepared to discuss performance.
- Ensure daily, weekly and monthly sales reporting is completed in a detailed and timely manner.
- Be agile and quick to respond to the shift in leasing performance, seeking support or approval as necessary for any changes to marketing strategy or customer offer.
- Encourage and reward the input and ideas of your team to develop the leasing plan for your markets. Ensure every member of your team, regardless of their discipline understands how their role contributes to the leasing performance of your property.
- Develop strong, meaningful relationships with institutions in your cities; in particular, the Accommodation Office, International Office, Student Union and Welfare teams.
- Ensure you are compliant with all data protection requirements (GDPR) as it relates to customer data; that the fundamentals of Tenancy law are understood by you and your teams.
- Accountable for solid customer retention and recommendation performance in the property.
- Assess the rebooking eligibility in your property on a routine basis, to ensure you and your team are clear on the potential retention you can achieve.
- Complete weekly and monthly local marketing plans to ensure the HQ team is always up to date on local sales & marketing initiatives.
- Coordinate, staff and attend housing fairs, freshers’ fairs and other local events to promote the property.
- Draft and propose local content for the company social media accounts.
- Cooperate with local businesses to keep a positive image with the community and seek to facilitate key partnerships.
- Provide ideas to Property Manager for advertising/marketing tactics throughout the year.
- Assist in the turnover process by completing all tasks and responsibilities assigned by the Property Manager.

**Your Track Record**
- Sales or Marketing experience in the UK Student Accommodation industry (preferred but not required)
- Knowledge of cross-platform advertising sales, marketing, events and related research
- Proven ability to develop and implement creative, strategic, revenue-driving sales and marketing initiatives
- Project management
- Excellent public speaking and communication skills
- Exemplary writing skills
- Proven success in a sales environment directly impacting on revenue
- Excellent customer service skills
- Proficiency with Microsoft and CRM systems
- Familiarity working with a property management or bookings system (preferred)

**Your Style**
- Passionately persistent to get the job done
- True team-player eager to help drive the growth of the business
- Self-motivated, and ability to adapt and learn
- Analytical and strategic in your vision
- Charismatic and people person who thrives in a fast-paced environment

**Job Types**: Full-time, Pe

  • Sales & Experience Coordinator

    2 weeks ago

    Edinburgh, United Kingdom CA Ventures Full time

    At Novel Student, we believe in creating a vibrant and supportive community for our residents, and as the Sales & Experience Coordinator, you will be at the forefront of making this happen. Located in the heart of our Silk Mill accommodation, you will have the opportunity to engage with residents and prospective tenants on a daily basis, ensuring their needs...

  • Sales & Experience Coordinator

    3 days ago

    Edinburgh, Edinburgh, United Kingdom CA Ventures Full time

    At Novel Student, we believe in creating a vibrant and supportive community for our residents, and as the Sales & Experience Coordinator, you will be at the forefront of making this happen. Located in the heart of our Silk Mill accommodation, you will have the opportunity to engage with residents and prospective tenants on a daily basis, ensuring their needs...

  • Booking Coordinator

    4 weeks ago

    Edinburgh, United Kingdom The Scotch Whisky Experience Full time

    **Job Overview**: We are seeking a highly organized and detail-oriented individual to join our team as a Bookings Coordinator. As the Bookings Coordinator you will be a welcoming host with excellent sales and numeracy skills. **Your key responsibilities will be**: - To answer all incoming calls to our main line - To accurately use our booking systems and...

  • Sales & Experience Coordinator

    4 days ago

    Edinburgh, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Salary**:£27,000 plus bonus **Job Purpose**: You will be working as part of a wider UK sales & marketing team, reporting to the Property Manager, responsible for the leasing of your building and supporting local marketing. You will be the local expert in any given market, leading and mentoring a team of student staff (Community Assistants/CA's) to drive...

  • Event Coordinator

    5 days ago

    Edinburgh, United Kingdom Sales Bloom Full time

    We are seeking an experienced Event Coordinator to join our team. As an Events Coordinator, you will be responsible for planning, organizing, and executing a wide range of events, ensuring their success from conception to completion. **Responsibilities**: - Plan and coordinate all aspects of events, including venue selection, vendor management, budgeting,...

  • Sales Representative

    2 months ago

    Edinburgh, United Kingdom Bloom Sales Partners Full time

    We’re looking for a results-driven Sales Representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. **Responsibilities**: - Present, promote and sell products/services using solid...

  • Sales Executive

    4 weeks ago

    Edinburgh, United Kingdom TravelPerk Full time

    Role Join our sales team as a Sales Executive to help us drive our UK amp; Ireland market As an integral team member you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel Were looking for someone fearless in rolling up their sleeves hitting the phones and...

  • Sales Executive

    3 weeks ago

    Edinburgh, United Kingdom TravelPerk Full time

    Role Join our sales team as a Sales Executive to help us drive our UK amp; Ireland market As an integral team member you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel Were looking for someone fearless in rolling up their sleeves hitting the phones and...

  • Sales & Marketing Coordinator

    1 month ago

    Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    **Sales & Marketing Coordinator** **Edinburgh (Hybrid)** **Perm** **Competitive Salary + Exceptional Benefits** This is a fantastic opportunity to come on board a superb, fast-growing financial services start-up in a dynamic role working across the sales and marketing teams. The role involves providing administrative support to the sales team as well as...

  • Sales & Marketing Coordinator

    2 months ago

    Edinburgh, United Kingdom Sanderson Full time

    **Sales & Marketing Coordinator** **Edinburgh (Hybrid)** **Perm** **Competitive Salary + Exceptional Benefits** This is a fantastic opportunity to come on board a superb, fast-growing financial services start-up in a dynamic role working across the sales and marketing teams. The role involves providing administrative support to the sales team as well as...

  • Sales & Marketing Coordinator

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    Sales & Marketing CoordinatorEdinburgh (Hybrid)PermCompetitive Salary + Exceptional BenefitsThis is a fantastic opportunity to come on board a superb, fast-growing financial services start-up in a dynamic role working across the sales and marketing teams.The role involves providing administrative support to the sales team as well as event planning withing...

  • Sales

    2 weeks ago

    Edinburgh, United Kingdom Sales Exclusive Full time

    **B2B Sales Specialist** **Drive Growth: Top Sales Professionals Required for Premier UK Business Club!** **Salary**: £60-70K per annum plus significant commission with realistic OTE £100K + Full time, permanent **Location**: Remote but individuals must be based in central Scotland. Must be prepared to travel extensively in your designated area to...

  • Sales and Booking Adviser

    2 weeks ago

    Edinburgh, United Kingdom Highland Experience Tours Full time

    Do you have a passion for Scotland that you would like to share with others? Do you love working with people and providing amazing customer service? If so, this could be the perfect position for you! We are a 5-star tour company based in Edinburgh and are currently seeking highly motivated, talented Sales and Booking Advisers to join our team. We always...

  • Sales and Education Coordinator

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Anastasia Beverly Hills Full time

    Field Sales - Edinburgh, United Kingdom - Full Time Primary objective:Achieve sales plan and target KPI's for assigned region. The role of a Sales & Education Coordinator is to have passion for people and service, with experience in retail, artistry and education. The candidate must be a strong seller, with the ability to recruit, consult and build a sale...

  • Sale Coordinator

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Bonhams Full time

    About BonhamsBonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.Bonhams Scotland and the Edinburgh saleroom is part...

  • Part Time Permanent Retail Sales Assistants

    2 weeks ago

    Edinburgh, United Kingdom Scottish Experience Full time

    Retail Advisor This is a huge opportunity to join Scottish Experience in a fast moving and exciting sector. We currently have over 25 retail stores, based in Edinburgh, Oban,Aviemore and Inverness and are looking for talented and energetic individuals to be based in our Edinburgh stores as part time retail assistants Applicants must have previous selling...

  • Sales Representative

    3 weeks ago

    Edinburgh, United Kingdom Sales Bloom Full time

    **About us** Sales Bloom is a small business in Edinburgh. We are challenging and rewarding. Our work environment includes: - Growth opportunities - Lively atmosphere **Responsibilities**: - Develop and maintain relationships with existing and potential customers. - Gather customer feedback and provide input to product development teams. - Conduct...

  • Sales Representative

    3 weeks ago

    Edinburgh, United Kingdom Sales Bloom Full time

    **About us** Sales Bloom is a small business in Edinburgh. We are challenging and rewarding. Our work environment includes: - Growth opportunities - Lively atmosphere **Responsibilities**: - Develop and maintain relationships with existing and potential customers. - Gather customer feedback and provide input to product development teams. - Conduct...

  • Internal Sales Coordinator

    4 weeks ago

    Edinburgh, United Kingdom Cloud Nine Recruitment Group Full time

    Reference #: VAC11046 Location: Edinburgh **Salary**: £25000 - £30000 Sector: Packaging Type: Permanent Posted On: 05/02/2024 Contact: Victoria Lindsay Are you an experienced internal sales professional looking for a new challenge? Our client, a well-respected packaging solutions company, are seeking a Sales Coordinator to join the team. This is a...

  • Sale Coordinator

    2 weeks ago

    Edinburgh, United Kingdom Bonhams Full time

    **About Bonhams** Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia. Bonhams Scotland and the Edinburgh saleroom...