Customer Experience Advisor
7 months ago
An exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Experience Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing with complaints and customer reviews, deal with new or existing order management and product / process knowledge to aid customer buying decisions.
**Role responsibilities**
- Responsible for investigating and resolving customer complaints/queries and escalating when required
- Responsible for escalating enquiries to the relevant department
- Responsible for communicating with the various couriers to locate packages
- Responsible for checking product availability
- Assisting customers with account creation/registration
- Assist in responding to customer reviews on Trust pilot and Reviews IO.
- Responsible for the cleanliness of the office area
- Customer Services experience is essential
- Competent computer user, including Microsoft Office
- Experience of working as part of a team
- Great communication skills and a professional friendly demeanour
- Must have the ability to multitask and stay organised
- Excellent time management skills
- Impeccable attention to detail
**Job Types**: Full-time, Permanent
**Salary**: Up to £23,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
-
Customer Experience Advisor
7 months ago
Bolton, United Kingdom Darts Corner Full timeAn exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Experience Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing...
-
Customer Experience Advisor
2 weeks ago
Bolton, Bolton, United Kingdom The Solution Automotive Limited Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team in Bolton.The ideal candidate will have a strong focus on customer satisfaction and be able to work effectively in a fast-paced environment.Compensation: Competitive basic salary of £28,000, with an OTE of up to £38,000.Job Summary:We are looking for an experienced Service...
-
Customer Experience Apprentice
7 months ago
Bolton, United Kingdom Marshall Motor Group Full time**Customer Experience Specialist Service Advisor Apprenticeship** As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and use appropriate...
-
Customer Experience Specialist
3 weeks ago
Bolton, Bolton, United Kingdom The Solution Automotive Limited Full timeCustomer Service Expert Wanted">The Solution Automotive Limited is seeking an experienced Service Advisor to join their team in the North West of England.">As a Service Advisor, you will be responsible for providing exceptional customer service and working closely with our technicians to ensure that vehicles are repaired...
-
Customer Experience Manager
2 days ago
Bolton, United Kingdom Matt Burton Full time* Aftersales Manager - Customer Experience Manager - Senior Service Advisor Our client, a leading car manufacturer are currently looking for a Customer Experience Manager to join their business based out of their luxury BMW Bolton Dealership. The Customer Experience Manager is responsible for managing the service team ensuring that exceptional service...
-
Customer Service Advisor
4 days ago
Bolton, United Kingdom Red Recruitment Full timeRed Recruitment is excited to be recruiting Customer Service Advisors to join a fully integrated energy infrastructure company in Bolton. This position includes a monthly bonus incentive as well as full training and is a great opportunity for someone with previous customer-focused experience. This position is temporary with the opportunity to go...
-
Customer Advisor
7 months ago
Bolton, United Kingdom B&Q Full time**About the role** **Customer Advisor - Tradepoint** **Part time - 14, 25 & 30 hours per week available** **Permanant Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Bolton** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...
-
Customer Services Advisor
2 days ago
Bolton, United Kingdom BROOKE HARRISON RECRUITMENT LIMITED Full timeCustomer Service Advisor £19,500 + Uncapped Commission + Benefits We are currently on the hunt for an experienced Customer Service Advisor to join a fast-growing mortgage business based at their state-of-the-art offices in Bolton. The business is well established and growing, with a leading reputation within the mortgageworld for being one of the best in...
-
Customer Advisor
7 months ago
Bolton, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 25 hours per week (5/7 days)** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Bolton** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Service Advisor
5 days ago
Bolton, United Kingdom Matt Burton Associates Full timeOur client, a leading car manufacturer are currently looking for a Customer Service Advisor to join their business based out of their prestige BMW Bolton Dealership. As a Customer Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will...
-
Customer Service Advisor
13 hours ago
Bolton, United Kingdom Matt Burton Associates Full timeOur client, a leading car manufacturer are currently looking for a **Customer Service Advisor** to join their business based out of their luxury prestige **Bolton dealership.** As a **Customer **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the...
-
Customer Service Advisor
4 days ago
Bolton, United Kingdom Northgate Vehicle Hire Full time**Salary**: £23,712 pa **Weekly Hours**: 42.5 hours **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Advisor**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where...
-
Customer Advisor
43 minutes ago
Bolton, United Kingdom B&Q Full time**About the role** **Part time - 16 hours per week - 3 month f**ixed term contract** **Shifts available Saturday & Sunday, 7.00am - 8.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join...
-
Customer Service Advisor
4 days ago
Bolton, United Kingdom The People Pod Full timeCustomer Service Advisor - Admin Team An exciting opportunity has arisen for a self-driven and confident Customer Service Advisor to join our Company based in Bolton. Customer Service Advisor: Dealing with inbound calls/queries and New Instructions: Answering a high volume of calls maintaining a rapid response rate according to agreed service levels. Making...
-
Customer Experience Consultant
2 weeks ago
Bolton, Bolton, United Kingdom DFS Furniture Full timeAbout the RoleWe are seeking a skilled Customer Experience Advisor to join our team at DFS Furniture.The ideal candidate will have excellent communication skills and be able to provide exceptional customer service. Job Description:Connect with customers to understand their needs and preferences.Work closely with colleagues to achieve sales targets.Develop...
-
Customer Service Advisor
12 hours ago
Bolton, United Kingdom The People Pod Full timeCustomer Service Advisor /Admin Location: Bolton **Salary**: £20,550 per annum Full Time - Permanent Role. Hours of work are 40 hours per week An exciting opportunity has arisen for a self-driven and confident Customer Service Advisor to join our Company based in Bolton. Martindales are leaders in our field working alongside major insurers and supplying a...
-
Customer Experience Specialist
2 weeks ago
Bolton, Bolton, United Kingdom Inc Recruitment Ltd Full timeAs a Sales and Customer Service advisor, you will play a key role in helping Inc Recruitment Ltd's clients achieve high volumes of customer acquisitions while maintaining great customer service. To succeed in this role, you will need to be professional with customers, have excellent communication skills, and be able to work independently.The estimated salary...
-
Customer Service Advisor
8 months ago
Bolton, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Advisor** Pertemps are recruiting for Customer Service positions working on assignment at one of the UK’s leading banks. **WHAT’S IN IT FOR YOU?** - A full comprehensive training and coaching package- Potential for future pay progression (length of service and competency based)- Potential to work on a hybrid basis...
-
Customer Service Advisor
6 days ago
Bolton, United Kingdom The People Pod Full timeCUSTOMER SERVICE ADVISOR Full Time - Permanent Role. An exciting opportunity has arisen for an Advisor to join our Customer Services Department based in Bolton. Martindales are leaders in our field, working alongside major insurers and supplying a first class service to their policyholders repairing and replacing windows and doors. Main...
-
Customer Service Advisor
2 days ago
Bolton, United Kingdom Back 2 Work Complete Training Full timeWe’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive...