Receptionist

4 weeks ago


HenleyonThames, United Kingdom First Choice Staff Full time

Our client is looking for a receptionist to join there team.

ROLE OUTLINE:
Reporting to the Front of House Manager and working as part of a small team you will be responsible for ensuring our Members receive a warm and friendly welcome and any queries are dealt with in an efficient and professional manner. You will be scheduledto provide cover for Reception and at the Fitness Centre. The role will include shift work including early mornings, evenings, weekends and Bank Holidays.

THE PERSON:
MAIN DUTIES:
You should relish taking ownership of tasks including:
Build a good rapport and relationship with our Members.
Manage the door entry and exit system effectively.
Have a sound understanding of the opening and closing procedures.
Actively promote and sell the various services e.g., dining options, event spaces, personal training, swimming lessons etc.
Maintain a clean and well-presented reception area.
Ensure Safeguarding and Health & Safety procedures are being followed.
Able to seek solutions and resolve problems, as and when they arise.
General administration duties.
Manage bookings for accommodation and sports clubs e.g., tennis, croquet.

CLUB BENEFITS:
As well as the traditional benefits such as our pension scheme, life assurance and 28 days holiday each year (pro rata), you will enjoy extra perks when you join the team.

Perkbox (discounts at high street retailers and restaurants)
Employee Assistance Programme (EAP) and wellbeing support
Meals and hot drinks while on duty
Complimentary parking onsite
Friends and family rates for hotel accommodation and special event bookings
Staff socials and events
Automatic enrolment in the Club pension scheme
Life assurance scheme
Staff accommodation on request

*if you have not heard back from us within 7 working days please assume you have been unsuccessful*


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