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Receptionist (Full Time and Part Time Available)

4 months ago

Henley on Thames, United Kingdom Inter-CV Full time

**Job Title**

Receptionist (full and part time positions available)

**Salary**
- £21,320 p.a.
- Salaried position, up to 40 hours per week with paid lunch breaks and overtime.
- Shift working with regular days off and no split shifts.

**About Us**

We have excellent facilities, superb cuisines and wines, relaxing riverside accommodation and friendly staff.

Reporting to the House Manager and working as part of a small team you will be responsible for ensuring our Members receive a warm and friendly welcome and any queries are dealt with in an efficient and professional manner. You will be scheduled to provide cover for Reception in the main Clubhouse and at the Fitness Centre. The role will include shift work including early mornings, evenings, weekends and Bank Holidays.

**Benefits for a Receptionist**

As well as the traditional benefits such as our pension scheme, life assurance and 28 days holiday each year (pro rata), you will enjoy extra perks when you join the team.
- Perkbox (discounts at high street retailers and restaurants)
- Flow hospitality online training
- Employee Assistance Programme (EAP) and wellbeing support
- Meals and hot drinks while on duty
- Complimentary parking onsite
- Friends and family rates for hotel accommodation and special event bookings
- Friends and family tickets for Henley Royal Regatta
- Institute of Hospitality Membership (on passing probation)
- Option to join UK Healthcare Cash Plan Scheme (on passing probation)
- Staff socials and events
- Automatic enrolment in the Club pension scheme
- Life assurance scheme
- Staff accommodation on request and if available

**Your responsibilities as a Receptionist**
- Ensuring all Members & guests receive a warm & friendly welcome to the Club.
- Deal with any queries in an efficient & professional manner.
- Be self-motivated and have the ability to work well as part of a small team.
- Be confident, organised, reliable, flexible and enthusiastic.
- To be aware of the need to observe Health and Safety regulations and advise management of any irregularities.
- To complete any other reasonable task as requested.

**Requirements of a Receptionist**
- Exceptional customer service skills.
- Be a clear communicator and be able to demonstrate great teamwork.
- Experience in a similar role is desirable but full training will be given on the job.
- A good logical approach to problem solving and the ability to work well under pressure.
- A good command of the English language, be computer literate, and well organised.
- Good time management skills and the ability to multitask, as well the ability to work using your own initiative.
- The role is very hands-on, so a can do, and proactive approach is essential and forms part of our ‘One Team’ ethos.
- Proof of right to work in the UK.

**Job Types**: Full-time, Part-time

**Salary**: £21,320.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Overtime

**Experience**:

- Receptionist: 2 years (required)

Licence/Certification:

- UK Visa (required)

Work authorisation:

- United Kingdom (required)