Customer Support

1 month ago


Scarborough, United Kingdom Fastenal Europe Full time

**OVERVIEW**:
Working as **Full-Time Sales Support**, you must have a strong interest in customer service and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located in Scarborough.

**ONBOARDING AND TRAINING**:
We invest in our 20,000+ team members by providing structured curricula for career advancement through our internal business school, the Fastenal School of Business (FSB). With a virtual campus and two major campuses within Europe, FSB provides employees with career-long opportunities to develop skills, explore new directions, grow as leaders, and achieve their career goals. Last year, our employees completed more than 655,000 FSB courses - a testament to our culture of learning and continuous improvement.

**PERSONAL DEVELOPMENT**:
There is more than one career path to joining the Blue Team No matter if you test the waters with a part time position
or dive in with a full time career, Fastenal creates an onboarding plan that gets you up to speed quickly and encourages
advancement into new positions.
- Local trainings with the local team
- Online trainings through FSB
- Classroom trainings with specialists
- Regular trainings for career advancement
- Certifications to become a Lean expert

**RESPONSIBILITIES**:
The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:

- Servicing customer kanban bin and vending accounts
- Managing inventory and warehouse operations
- Receiving and shipping inventory
- Performing deliveries with company vehicle

**Salary/Rate**:
Annual starting salary of £23,100 (+ monthly bonus option after probation period). Excellent in-house training and future prospects with over 95% of staff promoted from within.

**Hours**:
Mon-Thurs 8am-5pm, Fri 8am-2.30pm

**REQUIRED POSITION QUALIFICATIONS**:
The following skills and qualifications are required for this position:

- 18 years of age or over
- A valid driver's license
- Excellent written and oral communication skills
- Possess strong computer skills and maths aptitude
- Exhibit strong aptitude for sales and a desire to sell
- Highly motivated, self-directed, and customer service oriented
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Ability to lift, slide and lower packages that typically weigh 10kg-20kg and may weigh up to 35kg

**PREFERRED POSITION QUALIFICATIONS**:

- Possess interest in career advancement
- Possess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market

**For more information about Fastenal Europe please review our social media channels**:


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