Customer Advisor

5 months ago

Scarborough, United Kingdom Boots Full time

Summary
Job Reference:

- 223974BR
Scarborough, Westborough

Permanent

Various Hours Available

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Customer Advisor

    6 months ago

    Scarborough, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Services Advisor

    2 months ago

    Scarborough, United Kingdom EG Group Full time

    Job description:Role: Customer Service Advisor – Part TimeLocation: Scarborough, YO11 3YTContract: Part-Time Hours / 20 hours/ PermanentHourly Rate: £11.75  What will my role look like? We are looking for a Part-Time Customer Service Advisor to join our highly skilled and well-established Cooplands bakery team! This is an office based role working 20...

  • Customer Experience Advisor

    2 months ago

    Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Advisor

    5 months ago

    Scarborough, United Kingdom 1st Locate Uk Ltd Full time

    **Role**:Customer Service Advisor **Salary**:£12.00ph (Pro-Rata) **Location**:Scarborough (Office Based) **Full Time**: 16 - 40 hrs per week Flexible contractual hours, however, will need to be able to commit to full training hours for initial induction and training. **This is a permanent role with a permanent contract** We are looking for a Customer...

  • Cooplands Customer Services Advisor

    3 weeks ago

    Scarborough, United Kingdom EG Group Full time

    Job description:Role: Customer Service Advisor – Part TimeLocation: Scarborough, YO11 3YTContract: Part-Time Hours / 20 hours/ PermanentHourly Rate: £11.75  What will my role look like?We are looking for a Part-Time Customer Service Advisor to join our highly skilled and well-established Cooplands bakery team! This is an office based role working...

  • Customer Service Advisor

    5 months ago

    Scarborough, United Kingdom Mainline Menswear Ltd Full time

    **Customer Service Advisor** Mainline Menswear are a leading online retailer of men’s designer clothing in the UK. Based in Scarborough, North Yorkshire we are currently looking for an experienced individual with excellent time management and communication skills. You must have a positive attitude and be able to work independently to meet varying targets...

  • Service Advisor

    5 months ago

    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    6 months ago

    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    5 months ago

    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    5 months ago

    Scarborough, United Kingdom A1 TYRE SERVICES LTD Full time

    We are currently looking for an experienced Service Advisor to keep up with the local demand. Within this role, you will be working as a part of an experienced workshop team, ensuring our vehicles are finished to the highest standard for our customers. **Responsibilities** - Meeting and greeting customers in a friendly and courteous manner throughout the...

  • Service Advisor

    5 months ago

    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Customer Support Specialist

    2 months ago

    Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 months ago

    Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Showroom Advisor

    6 months ago

    Scarborough, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Part time - 20 hours per week** **5 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.38 per hour** **B&QScarborough 1103** - **Rising to £13.28 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...

  • Service Advisor

    6 months ago

    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Want to join a fun, rewarding and continually growing company? If you are you an enthusiastic, process driven individual who puts customer service at the forefront of all they do then we want to hear from you! The highlights - PTE £40k Healthcare cash plan 24 days holiday (plus Bank Holidays) per annum rising with length of service Discounted shopping,...

  • Customer Support Specialist

    2 months ago

    Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Scarborough, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Parts Advisor

    6 months ago

    Scarborough, United Kingdom Vantage Motor Group Full time

    **New opportunity not to be missed**! **Vantage** are looking for a **Parts Advisor **to join our team based in **Toyota & Kia Scarborough**. In return you will receive a competitive starting salary of **£27,682.40 per annum including OTE **plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in...

  • Customer Service Representative

    2 months ago

    Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 days ago

    Scarborough, North Yorkshire, United Kingdom Pavers Shoes Full time

    We are seeking an enthusiastic and customer-focused individual to join our Pavers team in Scarborough as a Customer Advisor.This part-time opportunity involves working 16 hours per week, with a mix of weekend and weekday shifts. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and...

  • Customer Service Representative

    4 weeks ago

    Scarborough, North Yorkshire, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a skilled Customer Advisor to join our Pavers team in Scarborough. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.Key ResponsibilitiesDeliver exceptional customer service and resolve customer queries in a timely...