Customer Advisor

7 months ago


Scarborough, United Kingdom Pavers Full time

**Are you passionate about achieving sales targets and finding just the right products for customers?**

**Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?**

**Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?**

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work

**We have a part time Customer Advisor opportunity to join our Pavers team in Scarborough on a 16 hours per week contract.**

You’ll need good availability as the role will include a mixture of weekend and weekday working.

**Pay, Hours & Benefits for our Customer Advisor**

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Day to Day responsibilities as our Customer Advisor**
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom

**About Us**

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.

We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.

We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.



  • Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...


  • Scarborough, United Kingdom 1st Locate Uk Ltd Full time

    **Role**:Customer Service Advisor **Salary**:£12.00ph (Pro-Rata) **Location**:Scarborough (Office Based) **Full Time**: 16 - 40 hrs per week Flexible contractual hours, however, will need to be able to commit to full training hours for initial induction and training. **This is a permanent role with a permanent contract** We are looking for a Customer...


  • Scarborough, United Kingdom Kd Recruitment Limited Full time

    Are you an experienced Customer Service Advisor looking for your next career move?We are delighted to be working exclusively with Zip Pak in Whitby who are a global leader in resealable solutions for the flexible packaging industry.Zip-Paks lean, modern, and continuous manufacturing environments produce zippers using high-volume plastic extrusion and they...


  • Scarborough, North Yorkshire, United Kingdom James Hall Full time

    Join Our Team!We are seeking a highly motivated Customer Service and Sales Advisor to join our busy team at SPAR Falsgrave Road in Scarborough.This fantastic opportunity allows you to showcase your exceptional customer service skills, build lasting relationships with customers, and contribute to the success of our store.As a Customer Service and Sales...


  • Scarborough, United Kingdom KD Recruitment Limited Full time

    Would you like to join a well established and growing business in the Scarborough area? They are currently looking for a Quotations Advisor/Customer Services Advisor to join their busy team, a team who have their customer experience at the heart of whatthey do. Making outbound calls as well as dealing with any incoming enquiries, you could be speaking to...


  • Scarborough, United Kingdom Fusion Resources Ltd Full time

    Fusion Resources are looking to recruit Customer Service advisor for our established telemarketing client. **The is a home based role** **Part time and Full time contracts available** **Monday to Friday** **The Role** - Making outbound calls, speaking with clients and customers - Booking venues for client functions - Providing sales support to clients -...


  • Scarborough, United Kingdom Mainline Menswear Ltd Full time

    **Customer Service Advisor** Mainline Menswear are a leading online retailer of men’s designer clothing in the UK. Based in Scarborough, North Yorkshire we are currently looking for an experienced individual with excellent time management and communication skills who possess a positive attitude and can work independently to meet varying targets reporting...


  • Scarborough, United Kingdom Sainsburys Full time

    **Customer Service Travel Money Advisor** - 220001IW) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Scarborough, United Kingdom Mainline Menswear Ltd Full time

    **Customer Service Advisor** Mainline Menswear are a leading online retailer of men’s designer clothing in the UK. Based in Scarborough, North Yorkshire we are currently looking for an experienced individual with excellent time management and communication skills. You must have a positive attitude and be able to work independently to meet varying targets...


  • Scarborough, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** - 230000KU) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Scarborough, United Kingdom Orangebox Recruitment Full time

    We are working with a major Customer Service Solutions provider as they seek to add Home Based Customer Service advisors to their team. **CANDIDATES NEED TO LIVE IN SCARBOROUGH OR SURROUNDING AREAS** **Full Equipment Provided Free of Charge** **Role Responsibility**: - Sales or customer service experience - The ability to work in a customer-driven...

  • Service Advisor

    7 months ago


    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    7 months ago


    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    7 months ago


    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...

  • Service Advisor

    7 months ago


    Scarborough, United Kingdom A1 TYRE SERVICES LTD Full time

    We are currently looking for an experienced Service Advisor to keep up with the local demand. Within this role, you will be working as a part of an experienced workshop team, ensuring our vehicles are finished to the highest standard for our customers. **Responsibilities** - Meeting and greeting customers in a friendly and courteous manner throughout the...

  • Service Advisor

    7 months ago


    Scarborough, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Scarborough! We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough. You must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do. As a Service Advisor at Drive Motor Retail, you will be the first point of...


  • Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...


  • Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...

  • Customer Advisor

    6 months ago


    Scarborough, United Kingdom Boots Full time

    Summary Job Reference: - 223974BR Scarborough, Westborough Permanent Various Hours Available **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll...


  • Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Scarborough, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...