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Sales Assistant
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Sales & Customer Service Assistant
2 months ago
Ref: SL-2035
Location: Croydon
**Salary**: £27k
Our client a well established leading professional within the Removals Industry are currently looking for a 'Sales & Customer Service Assistant' to join their busy and expanding team.
This role is a sales/ customer focused role with the opportunity to work for a very successful business.
**Main duties will include**:
- Providing a tailored removals quotation
- Stay up-to-date on new products, services, and policies
- Following up on removals quotations
- Collect and report customer feedback to ensure that best practice is recognized and maintained.
- Booking in removal jobs and ensuring the customer has a smooth move.
- Offer support and solutions to removal customers in accordance with the company's policies.
- Other removal duties as requested. Requirements:
- Previous experience within the removals industry would be desirable, but not essential.
- An excellent telephone manner.
- A hard work ethic and professional approach.
- Excellent customer service skills.
- Engage with customers in a friendly and professional manner while actively listening to their concerns.
- Driven attitude and ability to work as part of a team and individually under management.