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Baggage & Courier Customer Service/Sales Account Handler

2 months ago

Croydon, United Kingdom Red Recruit Ltd Full time

Position: Baggage & Courier Customer Service/Sales Account Handler 

Location: Croydon, UK 

Working Hours: 8:45 AM to 5:00 PM (30minute lunch break), or 8:45 AM to 5:30 PM (1hour lunch break)

Role Overview: 

The role focuses on both sales and customer service within our Baggage & Courier department. While a background in removals isn't necessary, experience in sales and customer service is crucial. The environment is fast paced, but you'll be joining a friendly team with a strong work ethic.

Baggage & Courier Customer Service/Sales Account Handler Key Responsibilities include:

  • Initiating contact with customers and managing inquiries.
  • Providing quotes for the Baggage/Courier department (for moves under 20 pieces).
  • Following up with customers to convert inquiries into bookings.
  • Coordinating with couriers and operations to schedule jobs.
  • Delivering excellent customer service throughout the removal process.
  • Handling payments and required shipping documents.
  • Assisting with customer queries.
  • Supporting warehouse duties, including package labeling and warehouse organization.

We believe this role is perfect for someone who enjoys a customer facing role with a mix of sales and operational responsibilities.

In return the successful Baggage & Courier Customer Service/Sales Account Handler will be offered a salary of £27,000 to £32,000, depending on experience. 

If you know anyone who might be interested or if you'd like more details, please feel free to get in touch.

Contact us today.  

If you would like to know more about this Baggage & Courier Customer Service/Sales Account Handler vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.