Compliance and Risk Officer
5 months ago
**Job Overview**
**Contract**:Full-time permanent contract - 37 hours per week
**Shifts**:Monday - Thursday: 9am - 5:45pm; Friday: 9am - 4pm
**Salary**: Dependent on experience and negotiable
**Location**: Glasgow City Centre
**Hybrid Working**: Performance-based criteria for home-working. Once our new employees are competent in their role, we offer hybrid working with a minimum of 2 days in the office. This gives our employees the chance to combine their time at work between the office and their home to offer better work-life balance.
**Training**:On-site comprehensive induction training learning about Zinc and how we support our customers - _full attendance required_. We also provide additional access to our tailored in-house Zinc Learning Academy to allow for further self-development.
**Holidays**: 30 days including bank holidays, increasing 1 day per year of service for the first 5 years.
**About The Zinc Group**
The Zinc Group are a multi award-winning financial services company working with some of the largest UK and global businesses across industries such as banking and finance, telecommunications, utilities and healthcare, providing customer services and collections for nearly 14 years. Continuing on our growth journey, we recently acquired a 3-year contract with a major global bank and have further large-scale growth possibilities on the horizon. We’re look for motivated individuals to join us on this journey who want the opportunity to develop their skills, be rewarded for doing a great job, and to be part of the Zinc family.
**The role**
We have a fantastic opportunity to join an organisation that is consistently growing and is committed to creating positive financial futures for our customers. We’re looking for someone to work within our amazing Compliance team as our Compliance and Risk Officer who:
- Has a good working knowledge of UK regulations (FCA)
- Has experience within a second line compliance or risk function
- Has analytical skills, including the ability to identify the root cause of risks and issues
- Has clear and concise verbal and written communication skills
- Has the ability to work effectively with internal team members, clients and external stakeholders
If this sounds like you, we want to hear from you
Your day-to-day responsibilities will include:
- Undertaking risk-based oversight and monitoring activity in line with the annual Risk and Compliance Monitoring Plan. This includes planning, testing, reporting and liaising with key stakeholders within the business.
- Facilitate the maintenance of the risk framework, managing and identifying applicable risks and creating and implementing strategies to maintain acceptable risk and compliance at every level of the business.
- Undertaking compliance monitoring to include the Financial Conduct Authority (FCA), Data Protection Act and Office of Communication (OFCOM) along with any other regulatory matters as they arise.
- Producing and providing input into risk and compliance, reporting to all internal committees.
- Keeping up to date with relevant regulatory changes along with internal business developments to ensure that all compliance monitoring activities remain valid.
- Identifying any areas of operational risk or compliance failure within the business and working with management to develop action plans to rectify these failures.
- Contributing to the continuous improvement and development of the compliance monitoring function.
- Maintaining the risk management governance framework.
- Overseeing processes for identifying, monitoring, and managing pertinent business risks.
- Working closely with department heads to establish appropriate risk culture and ensure business line ownership, accountability, and responsibilities for risks they generate.
- Contributing and engaging with the business to ensure a strong compliance and conduct culture.
**What we can offer you - we want you to succeed, grow your career and enjoy it**
- The opportunity to work in a supportive environment with comprehensive and ongoing training
- Opportunity for progression and a career path to enthusiastic applicants with a positive attitude - we offer an in-house succession programme
- Our HR & Engagement Officer will be there to listen and support you throughout your career
- Quarterly recognition scheme with the chance to win £150, £300 or £500
- Huge annual prize draw with holiday giveaway
- Length of service awards - receive a token of appreciation for your first, fifth and tenth year at Zinc
- An Employee Benefits Platform with access to a wide range of offers across hundreds of retailers
- Ability to buy or sell up to 5 days holiday per year
- Annual pay review
- On-site ‘fun’ days with free lunches thrown in
- Annual Christmas party at our Glasgow or Stratford-upon-Avon site
- ‘Refer a Friend’ scheme - earn £250 for each person you refer
Here are a sample of quotes from our Employee Engagement Survey:
- ‘The manage
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