Customer Service Representative

3 days ago


Wolverhampton, United Kingdom Unitrunk Full time

**Customer Service Representative**

**Location**:Wolverhampton, Midlands, WV10 9RT
**Salary**:£23,000 to £25,000, DOE
**Hours of Work**:Monday to Friday 8.30 to 17.00 (40 hours per week)
**Contract**:Permanent, Full time

**Benefits**:

- Competitive Salary (£23,000 to £25,000per annum)
- 33 days holiday per year (inclusive of public holidays)
- Contributory Pension Scheme
- On-site parking

Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centres throughout the UK. We are currently looking to recruit a Customer Service Rep to join our Wolverhampton team.

Customer Service Representative - **The Role**:
Working as part of a busy customer service team, you will be required to provide excellent customer service to all customers, including:

- Receiving & placing customer orders
- Handling customer complaints coordination & resolution
- Processing returns in line with company policy
- Logging, investigating and resolving debit notes raised by customers
- Liaising with customers to ensure excellent customer service
- Liaise with appropriate internal departments to ensure customer satisfaction
- Updating schedules
- Progress chasing
- Highlight any concerns regarding customer care to the Operations Manager
- Previous customer service experience
- Purchase order processing and purchasing invoicing experience
- Stock Control knowledge
- Good communication skills both verbal and written
- Positive manner with ability to build customer intimacy
- Knowledge of ERP systems

Customer Service Representative - **Benefits**:
If you wish to begin a career with the opportunity to progress in a business-to-business environment, please click APPLY and send us your up-to-date CV and cover letter today

**No Agencies please.



  • Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled and experienced Customer Service Representative to join our team at beBee Professionals in Wolverhampton, United Kingdom. As the first point of contact for customers, you will provide exceptional service and resolve queries efficiently.Key Responsibilities:* Handle incoming...


  • Wolverhampton, Wolverhampton, United Kingdom Rubix Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, building and developing relationships with our customers, and identifying opportunities for growth and improvement.Key Benefits:A...


  • Wolverhampton, Wolverhampton, United Kingdom ASDA Full time

    About the Role:We require a Customer Service Representative to join our dynamic retail team in Wolverhampton. The successful candidate will be responsible for providing exceptional customer service, working collaboratively with colleagues, and maintaining a high level of product knowledge.Responsibilities:Deliver a great customer experience across multiple...


  • Wolverhampton, Wolverhampton, United Kingdom Moto Full time

    Job Title:Customer Service RepresentativeKey Information:£12 per hour - Competitive Salary for a Customer-Focused Role7 hours Per Week - Flexible Scheduling to Suit YouAbout the Job:We are seeking enthusiastic individuals to deliver exceptional customer service at Hilton Park Services, working closely with our partners BP and Greggs.This role involves...


  • Wolverhampton, United Kingdom CV-Library Full time

    Start a fresh new career with this fantastic sales opportunity! SALES / CUSTOMER SERVICE representatives URGENTLY REQUIRED URGENTLY REQUIRED DUE TO EXPANSION - Customer Service and Sales representatives needed. No Experience necessary – Sales training and product coaching provided. Immediate Start offered! Our client is an expanding direct sales,...


  • Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    beBee Professionals is seeking a Customer Service Representative to join our retail team in Wolverhampton, UK.About the RoleThe successful candidate will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesProvide excellent customer service and ensure a positive shopping...


  • Wolverhampton, Wolverhampton, United Kingdom Screwfix Full time

    We're looking for a Customer Service Representative to join our team at Screwfix. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience and providing support to colleagues.About the Role:This is an exciting opportunity to work in a fast-paced retail environment where you will have the chance to develop...


  • Wolverhampton, United Kingdom Pertemps Network Group Full time

    **Customer Service Representative**: - 042116686**£12 Per Hour** - Full Time**Temporary** **Wolverhampton, West Midlands** **Customer Service And Call Centre** **Job Description**: **Job Title: Temporary Customer Service Rep** **Location**: Wolverhampton, UK - **Company**: Are a well-established distributor based in Wolverhampton, specializsng in...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    Company Description **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    Company Description **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...


  • Wolverhampton, United Kingdom Inc Recruitment Full time

    About the Role: We are looking for a Customer Service Representative to join our award-winning sales and marketing organisation. As a Sales and Customer Service Advisor, you will be working alongside the best sales and customer service specialists in the country while promoting an exciting client portfolio.">Estimated Salary: £25,000 - £40,000 per annum...


  • Wolverhampton, Wolverhampton, United Kingdom Bromford Full time

    We are seeking a highly skilled and motivated Phone-Based Customer Service Representative to join our contact team. As a key member of our team, you will be responsible for handling a high volume of calls and digital contacts, providing excellent customer service and resolving issues in a timely and professional manner.The ideal candidate will have previous...

  • Retail Sales

    7 months ago


    Wolverhampton, United Kingdom Pocket Geek Tech Repair Full time

    **Pocket Geek Tech Repair | Wolverhampton** We are a Pocket Geek Tech Repair franchise store by Assurant. We are based in Wolverhampton City. We are hiring an experienced Customer Service Sales with a Full time and Part time position available to help provide our customers with a Premium Service in our Flagship Store. If you are a dedicated and ambitious...


  • Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Company OverviewAt beBee Professionals, we are seeking a skilled and efficient customer service professional to join our team in Wolverhampton. As a key member of our team, you will provide exceptional customer service and resolve queries in a timely manner.Job SummaryWe are offering a competitive salary of £25,000 - £35,000 per annum, depending on...


  • Wolverhampton, Wolverhampton, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd is a dynamic and growing retailer in the home improvement industry. We are seeking a talented and motivated individual to join our team as a Retail Store Assistant.Job DescriptionAs a Retail Store Assistant, you will play a critical role in delivering exceptional customer service and supporting our customers in-store. You will be...


  • Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    **Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...


  • Wolverhampton, Wolverhampton, United Kingdom Screwfix Full time

    **Company Overview:**Screwfix is a leading retailer of trade tools and equipment, committed to providing excellent customer service and supporting the growth of our customers' businesses.As a Retail Sales Associate at Screwfix, you will be an integral part of our team, working closely with customers to understand their needs and provide solutions that meet...


  • Wolverhampton, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Pendeford** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you_ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...


  • Wolverhampton, Wolverhampton, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd is a dynamic retail company that prioritizes customer satisfaction. We are seeking a talented individual to join our team as a Retail Sales Associate.Key Responsibilities:Welcome and serve customers in a friendly and efficient mannerAssist customers in finding the products they need, providing excellent customer service at all timesWe...


  • Wolverhampton, Wolverhampton, United Kingdom Screwfix Full time

    Key Responsibilities:Provide exceptional customer service, welcoming customers into the store and helping them find the products they need.Work collaboratively as part of a high-performing team, ensuring seamless store operations and achieving sales targets.Develop skills through excellent training programs, enabling growth and career advancement within the...