Incident Manager

3 weeks ago


Liverpool, United Kingdom Advantage Resourcing Full time

Incident Manager

3 Month Contract

£350.00 per day Umbrella

Hybrid - Liverpool

Inside IR35

Advantage Resourcing are working in partnership with a government department looking for an Incident Manager on a 3-month basis. This role is a Hybrid working role with an expectation of being in the office 1 day a week.

**About the role**:
**What you will be doing**:

- Deputise for Major Incident Manager
- Support the design, implementation and management of Major Incident Management and Incident Management processes
- Engage with senior stakeholders and the wider organisation, to communicate the nature and progress of an incident
- Declare an Incident and liaise with senior stakeholders over the implementation of Business Continuity Plans
- Engage with appropriate Other Government Departments and Agencies including the National Cyber Security Centre (NCSC) on Incidents
- Coordinate the technical teams in the identification of root causes, ensuring a structured engineering approach is taken to systematically identify the root causes and their impacts
- Coordinate 3rd party suppliers in identifying root causes and remedial actions.

**What we are looking for in you**:

- Service Management foundation qualification
- Experience of leading and managing Major Incident and Incidents
- Good oral and written communications
- Good knowledge of Microsoft Office

If you feel this role is for you then please apply, alternatively you can contact Kyriacos on / and quote ref 67457



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