Home Sales Officer

2 weeks ago

Bradford, United Kingdom Incommunities Full time

**About us**

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

Working to provide great homes in great neighbourhoods, we are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.

This year will see us launch our new 5 year corporate strategy to 2029 which puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in.

**Responsibilities**
- Ensure compliance with Housing Legislation and Incommunities policy
- Compile as necessary and check before despatch all documentation relating to quotations, offers, discounts and sale plans
- Liaise with Solicitors, Estate Agents and Customers in the progress of Incommunities House Sales, post completion and the Landlord’s Right to First Refusal

**You will be a star performer if you..**
- Have knowledge and understanding of an office environment and be proficient in data systems.
- Have familiarity with basic housing terms and home purchase i.e.. mortgages, valuation, conveyancing.
- Having the experience working with a housing organisation would be beneficial.
- Have good writing and communication skills, with the ability to communicate effectively with customers and colleagues to help deliver an excellent Right to Buy Home Sales service.
- Possess GCSE at Grade A-C or equivalent in English Language and Mathematics.
- Work as part of a team and department

**Requirements**:

- Demonstrable experience of delivering excellent customer service.
- The ability to use your own initiative and work as part of a team.
- The ability to update and maintain computerised databases.
- The knowledge of Right to Buy is desirable.
- The ability to learn new systems and office routines.
- Experience within the housing sector is desirable.

**Benefits**
- Starting salary of £28,296 which rises upto £31,652 per year
- West Yorkshire Pension Fund membership - Current employer contribution is 15.9%
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training, development, and qualification opportunities
- Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
- We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as ‘Committed’ to being Menopause Friendly. The _Menopause Friendly Accreditation _recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously._

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