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Sports Tours Operations Coordinator

4 months ago

Quedgeley, United Kingdom JUICE RECRUITMENT Full time

Juice is delighted to be supporting a leading organisation within the sports travel industry, in their search for a Playing Tours Operations Coordinator to join their expanding team.

As part of the playing tours operations team, you will work alongside both the Head of Operations and the Team Leader to successfully deliver your assigned tour bookings, with the aim of providing an amazing touring experience for customers.

Main duties include:

- Co-ordinating the company’s Playing Tours and Events programme bookings whilst ensuring clients receive excellent customer service
- Maintaining the team’s databases and in house booking/inventory management systems (Tourplan) Acting as the main point of contact for suppliers and customers
- Creating confirmation letters, invoices, correspondence and travel itineraries for your allocated bookings
- You will undertake regular worldwide travel as required for the purposes of familiarisation and/or operational event delivery

Skills required:

- Experience in the travel industry and in particular sports playing tours would be great, but it’s not essential
- A flexible, operationally minded person who’s highly organised with an interest in sport and the travel industry
- A love for building effective relationships both in and outside of the business to help you achieve your aims and objectives
- A desire to deliver exceptional customer service
- An individual who thrives in high pressure situations and is able to use their own initiative to problem solve
- A flexible approach to work and happy to work weekends and evenings, where required
- A great team player, happy to ‘help out’ in other areas that will only grow your experience and opportunities

Working hours: 37.5 hours per week, Monday-Friday 9.00-17.30, hybrid working 2-3 days in office

If you would like more information on this fantastic opportunity, please contact Pippa at Juice for immediate consideration

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Quedgeley: reliably commute or plan to relocate before starting work (required)

Work Location: One location