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Receptionist - Westminster

3 months ago

London, United Kingdom Step Ahead Full time

**Job Title**:Receptionist

**Pay**:£10.86 p/h + troncs guarenteed above £11.95

**Experiance**: None required

Michelin-starred restaurant is looking for a passionate full time Receptionist who wants to be part of our award-winning team. As one of London’s most acclaimed restaurants, we deliver Michelin-starred cooking in a relaxed and contemporary space. We are passionate about supporting and employing the next generation of talent and are led by an ambassador for British cooking. We are a small and friendly team who thrive on a passion for fine food and wine and exceptional customer service. We know that our restaurant is defined by our people, so we are dedicated to investing in your long-term career development and success, equipping you with all the tools to progress professionally. We are looking for someone to join our front of house team, supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guests’ needs are anticipated.

What you’ll be doing in the role:

- Welcoming guests, assisting them and seeing to their needs
- Deliver an exceptional service to ensure guests have a memorable experience
- Engage appropriately with guests, seating them at the appropriate table and communicating all requests and booking notes to the rest of the team
- Making and updating reservations and allocating them to a suitable table accordingly
- Participate in training and development to maintain and increase knowledge
- Work effectively and flexibly with other team members, contributing to the overall success of the front of house team
- You will be working 45 hours per week, Tuesday to Saturday

What we’re looking for:

- Previous restaurant experience in London
- Ability to engage with guests, ensuring a positive first and last impression of the restaurant
- Ability to arrange reservations in a professional, efficient manner
- Outgoing personality with a passion to deliver
- Enthusiastic, quick thinking with a can-do attitude
- Knowledge of the reservations platform SevenRooms
- Experience with Collins & OpenTable will be beneficial but not essential as full training will be given
- Must be available to work evenings and weekends

What we offer:

- Amazing career development opportunities
- Regular days off
- Free staff meals while on duty
- Paid overtime
- Perbox app with retail discounts on hundreds of famous brands, gym membership discounts and much more
- Confidential helpline access for financial, legal advice and mental health
- Employee assistance program through Hospitality Action
- Employee discount for restaurant bookings
- Recommend a friend cash reward

If you think that this could be for you, we look forward to hearing from you

**This employer has signed the Westminster Works Pledge, committing to the following**:
**REWARD**

We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage

We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual

We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty

**RESPECT**

We will champion diversity and promote inclusion in our teams, and everything we do

We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included

We will always listen, respect and respond to issues and ideas raised by all our team members at any level

**PROGRESSION**

We will help you chose how to progress, identify opportunities, and get you on the right path

We will support your progression through training, learning new skills, and promotion

We will celebrate your successes with rewards and recognition for great team performance and personal achievement

**Step Ahead is acting as an Employment Agency**
Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity.

This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender and marital status.