Receptionist

4 months ago

London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Chelsea & Westminster NHS Foundation Trust (10 Hammersmith Broadway Site)

An exciting opportunity has arisen for a Receptionist to join the HIV and GUM team at 10 Hammersmith Broadway.

We are looking for a highly motivated and enthusiastic Receptionist to provide a patient focused service for administrative areas within the HIV/GUM directorate, maintaining a welcoming and pleasant environment for patients.
- They will ensure that all patient data is entered into the EPR in a timely and accurate manner.
- This will include close liaison with the multidisciplinary team of Medical staff, Health Advisers, as well as other Trust wards and departments to ensure continuity of patient care.
- Providing professional cover for reception desks and appointments line according to rota.

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for - our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
- To receive all patients and other visitors into the department in a professional, polite and friendly manner.
- To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information.
- When on reception, updates DNA’s and attend patients using the Electronic patient record, and Lilie EPR systems.
- To enter all new patients’ full details onto appropriate system.
- To be responsible for maintaining accurate patients’ demographic detail and report any duplicate patient registrations to the Reception & Administration Manager.
- To manage all calls efficiently and professionally within the identified performance standards.
- To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate
- Ensure that adequate supplies of registration sheets, Hello forms and appointment cards are available on all floors of the clinic at all times. Update Reception Manager of stationery needs.
- To accurately attend on Lilie patients as a new, follow up, reschedule or rebook based on their last visit.
- To accurately process all new HIV patients onto Electronic patient record under a medical number.
- To ensure all referral letters are dealt with appropriately and appointments scheduled accordingly.
- To effectively diffuse difficult situations with patients and refer to the Reception Manager or Clinic Manager depending on location.
- To maintain the appointment system using the Electronic patient record and Lilie, and to make appointments or reschedule them for patients in person, by telephone and letter.
- To arrange and book any additional services that may be required by patients attended the clinic e.g. transport or interpreting services.
- To maintain patient confidentiality at all times, keeping patients’ information private and only allowing access to it by authorised staff.
- To receive and register new emergency patients, when authorized, who attend ‘walk in’ clinics, rapid review clinic.
- To work a flexible Rota system for the Service, including reception cover and appointments line cover and late clinics.
- Where appropriate to enter any other relevant data on to the computer system.
- Undertake other administration and reception duties at the discretion of the Clinic Manager.
- Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multi-disciplinary audit/development groups.
- Paper documentation to be scanned on a daily basis to Lilie and Evolve and according to directorate policy..

Please see attached job description and person specification to this advert for further details.

  • Receptionist

    5 months ago

    London, United Kingdom Gordon Yates Full time

    Customer Service experience - Receptionist duties **Receptionist** - We are looking for a Receptionist with good administrative skills to work on a temp on going basis; Minimum Commitment needed 2 months. - Could suit a student over the summer. - £12.15 an hour**Who will you be working for?** An environmental consultancy right in the heart of the city;...

  • Receptionist

    5 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: If you are immediately available and seeking your next Receptionist job in a top Private Equity as their go-to person, you will be perfect for this corporate Receptionist opportunity. The firm is seeking a proactive driven and engaging Receptionist with 4+ years of experience in the investment sector to support this highly successful...

  • Receptionist

    5 months ago

    West London, United Kingdom Ribbons & Reeves Full time

    **School Receptionist | Ealing** Do you have experience with SIMs and love interacting with people of all ages? School Receptionist: - School Receptionist salary is £80-£110 per day (dependent on experience), paid on weekly PAYE. - Greet visitors in a professional manner and direct them appropriately. - Answering phone calls and dealing with...

  • Receptionist

    4 weeks ago

    London, United Kingdom Tyler Griffen Limited Full time

    Corporate Receptionist – Mayfair, LondonAmazing opportunity for a polished Receptionist to join a team of high aptitude, academic individuals within an investment group in the heart of Mayfair, providing a world-class welcome to their guests.Fully office based: Monday to Friday in the officeSalary: 35k-48k + benefitsLocation: Mayfair (Green Park closest...

  • Receptionist

    5 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Corporate Receptionist - Temp - £12.50 per hour - London** Oil company is seeking a Corporate Receptionist to provide a professional front of house service at their London offices. **This is an ongoing temporary role to start ASAP and will pay £12.50 per hour PAYE.** **Working hours: 8.30am to 4.45pm, Monday to Friday** The main...

  • Receptionist

    5 months ago

    London, United Kingdom Hunter Merrifield Full time

    When: Tuesday 5th September Wednesday 6th September Wednesday 13th - Monday 25th September Timings: 09.00 - 17.00 hours Pay: £15.00 Where: Central London Join the team as a receptionist! Are you a friendly and organised individual with a passion for providing exceptional customer service? Look no further - we’re searching for a dynamic Receptionist...

  • Receptionist

    4 weeks ago

    London, United Kingdom VWA (Victoria Wall Associates) Full time

    ReceptionistTemporary, ongoingStart mid-to-late OctUp to £22/hour plus holiday, depending on experienceWest End7-RecCG/ETThe Client:Our client, a leading investment management advisory firm based in the heart of the West End are looking for an enthusiastic and experienced receptionist to support the team on an ongoing basis during an exciting period of...

  • Receptionist

    4 weeks ago

    London,, UK, United Kingdom VWA Full time

    ReceptionistTemporary, ongoingStart mid-to-late OctUp to £22/hour plus holiday, depending on experienceWest End7-RecCG/ETThe Client:Our client, a leading investment management advisory firm based in the heart of the West End are looking for an enthusiastic and experienced receptionist to support the team on an ongoing basis during an exciting period of...

  • Receptionist

    5 months ago

    London, United Kingdom 5 Hertford Street Full time

    **Receptionist** 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a **Receptionist** to join our...

  • Receptionist

    2 months ago

    London, Greater London, United Kingdom 5 Hertford Street Full time

    {"title": "Receptionist", "description": "ReceptionistAt 5 Hertford Street, we are seeking a highly skilled and experienced Receptionist to join our team. Our private member's club is a home away from home, where members are treated to exceptional service and comfort.The ideal candidate will have significant experience in a similar position and be able to...

  • Receptionist

    4 months ago

    London, United Kingdom 5 Hertford Street Full time

    **Receptionist - Full time role with flexible hours** 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree Full time

    The Botree Luxury Hotel is thrilled to announce an exciting opportunity for a **Receptionist** to join us. Our **Receptionist** ensure that all guest needs are met, standards of operation are always adhered to and service expectations are exceeded. Through the promotion of knowledge, expertise and personality our** Receptionist** delivers incredible guest...

  • Receptionist

    5 months ago

    London, United Kingdom Dermamina Full time

    Are you an experienced **Receptionist **looking for consistent work within a friendly team? Look no further we are currently recruiting for our client within the **london** area. Benefits of working for Business Support as a **Receptionist**. - Great staff discount - Great Commission - Store Credit - 4 day work week - On-going Work - Holiday Entitlement -...

  • Receptionist

    5 months ago

    London, United Kingdom Oswald's Full time

    **Receptionist - Potential earnings up to £38,000 per annum.** Oswald’s the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom Oswald's - Front of house Full time

    **RECEPTIONIST - Potential earnings up to £38,000 per annum.** Oswald’s the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom Green Lane Dental Care Full time

    We are looking to recruit a happy & enthusiastic Dental Receptionist to join our team, ensuring that patients’ feels welcome ,appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients. The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree Full time

    The Botree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests. We now have an exciting opportunity available for a** Receptionist.** Our **Receptionist** ensure that all guest needs are met, standards of operation are always adhered to and service expectations are...

  • Receptionist

    1 week ago

    London, United Kingdom VWA (Victoria Wall Associates) Full time

    7-HRS/NCWReceptionistTemporary, 25th - 29th Nov., with the ability to commit long termUp to £19 an hour + holiday payInvestment ManagementThe firm:A highly reputable boutique financial services firm are looking for an experienced receptionist to join the team as a temp in late November, who has the ability to commit long term.The role:Receptionist duties...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree Full time

    The Botree luxury hotel are bringing together the team to deliver conscious luxury to our discerning guests. We now have an exciting opportunity available for a** Receptionist.** Our **Receptionist** ensure that all guest needs are met, standards of operation are always adhered to and service expectations are exceeded. Through the promotion of knowledge,...

  • Receptionist

    5 months ago

    London, United Kingdom Australasian Recruitment Company Full time

    **RECEPTIONIST** This is a one week temporary assignment as a receptionist for a leading commercial property company from the 19th of February to the 23rd of February, with the opportunity to return for another week in March! **RECEPTIONIST ROLE**: - Greeting clients and visitors - Answering phones - Restocking facilities - Setting up meeting rooms -...