Medical Receptionist

**Job description**

The Canford Heath Group Practice is a busy yet friendly GP practice within a local Poole suburb with approximately 12,300 patients, set in a modern and spacious building at the heart of our community.

We are looking for a receptionist/care navigator for 20 to 25 hours a week, working shifts to join our supportive and inclusive team.

No two days are the same, and although busy, the work is varied and interesting.

You need a stoic approach, good attention to detail, good communication skills and excellent customer service.

As a receptionist at the practice you will be the first port of contact for patients, mostly via the telephone, and will be helping them book their appointments with the right clinician, answer their queries, liaise with their GP, or health professional, take requests for home visits, fact find, signpost to other services, amongst other wide ranging and varying queries.

The job is often highly pressured so an ability to keep calm whilst always maintaining a friendly and professional demeanour is essential, as is attention to detail.

Our practice team are welcoming and supportive and we reflect these values to our patients.

Shifts will be any time between 7.30am and 6.45pm Monday to Friday depending on business need, with the hours allocated to you the proceeding Monday.

**Job Type**: Part-time

Expected hours: 20 - 25 per week

Schedule:

- Monday to Friday

Work Location: In person