Sales Support Specialist

6 months ago


Chester, United Kingdom Wicresoft UK Ltd Full time

Working closely with the Head of Sales & Finance & Operations Director you will be joining a capable and winning team.

As a Sales Support Specialist, you will have exceptional organisational skills along with a keen eye for detail. You will be naturally curious and a key player within the team.

The primary focus of this role is to support Account Managers and their clients. This is a fast paced, varied role with an extensive learning pathway along with internal progression opportunity.

Job Responsibilities
- Deal with initial customer enquiries.
- Create quotations.
- Place orders using Sage Intacct
- Manage Outlook mailboxes, both co-worker and customer specific
- Arrange product returns.
- Record product information, including manufacturer data sheets and specification checking.
- Maintain reports including open purchase orders & back log.
- Liaise with internal departments, including Finance & Service Delivery
- Develop and retain portfolio product knowledge as defined by the Account Manager
- Understand vendor promotions and special bid & deal registration processes.
- Assist with holiday cover and training of co-workers.

Job Experience and Competencies
- Understand the IT industry sales channel.
- Be exceptionally well-organised and resourceful.
- Hold outstanding communication skills and be an active listener.
- Naturally build a rapport with customers, partners and internal co-workers.
- Have customer service skills for pleasant and productive customer interactions.
- Ability to multitask various requests and prioritise when needed.

**Salary**: £26,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Chester


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